Be sure to use the email address that the tickets were sent to. Bought Adele tickets last year as a Christmas gift and on our layover, we got an email notification that the concert was cancelled so we were out not only our time away from work but our airfare from Florida and horrible hotel at Caesars Palace the host hotel. If youre unsatisfied with the tickets you receive, please contact our Customer Service team and well investigate the matter. You can access DoNotPay from your web browser. If you want to sign up for free trials, but dont want to go through the hassle of canceling them, we have another solutionfree virtual credit cards. These people are thieves and liars. The good news: Vivid Seats is sending your other ticket. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. About Us; Staff; Camps; Scuba. Follow these steps to get a Vivid Seats ticket refund: DoNotPay will then fax the request to your bank, together with the Visa and Mastercard codes that could help you win your case. Vivid Seats is an independent online ticket marketplace based in Chicago, Illinois. Please refund me the differance between what you charged me and what the tickets actually cost. If your request is denied by the ticket reseller, you should file a complaint. If, after investigation, we determine that the tickets you received are not for seats that are comparable to or better than the seats you ordered, we will either work with you to find suitable replacement tickets or issue a refund. If you want to get a full cash refund, you must submit your request within seven days of the events cancellation notice. The fees vary based on the event but we noticed them get as high as 100%, doubling the price of the ticket. No. Yes Bought the day before event I didn't want to cancel the order. If you entered your email wrong or your shipping address, not to worry. Shame shame for all the people you have messed with and hurt. Will My Refund Be Credited Back to the Same Payment Method I Used To Buy the Ticket? To avoid the hassle of arguing with Vivid Seats over compensation, use DoNotPay to get your money back. If you dont think you were persistent enough with your refund requests, DoNotPay can contact the merchant to confirm that they dont wish to cooperate. The Intent Notice to Vivid Seats should be sent to Vivid Seats LLC, Attention: Legal Department, 24 E. Washington, Suite 900, Chicago, IL 60602. If you need assistance at any point while shopping for TSO tickets 2023, contact us directly, either online with Live Chat or by calling 866.848.8499. Log into your Vivid Seats account and click the Order History. . covered seats metlife stadium. I just want the Tickets I spent over 2 thousand of my hard earned money on. Just follow these steps: 1 Go to vividseats.com and click SIGN IN or "MY ACCOUNT" in the upper right-hand corner of the page. How Do I Find Out if the Event Is Canceled or Postponed? is an independent online ticket marketplace based in Chicago, Illinois. Was informed that my 2 tickets would be sent via my email on the 20th a day before the game. Ticket never received and they wouldn't refund me, Fraudulent agreement / promises made for a full refund, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. 4 Select "Update Email Address" and enter your desired email address . I cannot get a refund because the event was rescheduled (as opposed to cancelled) and when I try to resell the ticket on vivids site, they say due to the nature of this event (what does that even mean?) Can I contact the seller to negotiate the price of tickets? The company has previously. I still havent received my tickets. 252 Sharp Street, Cooma, NSW, 2630. madden 22 strategy cards list. athens to istanbul ferry time; bus from abu dhabi to dubai airport terminal 1; can you buy disney tickets with affirm; how to remove icloud drive from windows 10; nier reincarnation yoko taro; quest diagnostics genetic testing prenatal; how many letters in serbian alphabet; where are blood cells stored in the body The total price was $1405.95. In December 2021 I purchased 6 tickets to a concern in May as a Christmas present for the family. 3 Select the "Profile" option on the left sidebar. Follow these steps to get a Vivid Seats ticket refund: Answer a few questions about the transaction and merchant, How To Request a Vivid Seats Ticket Refund, Requesting a Vivid Tickets Refund via Email, Requesting a Vivid Tickets Refund via Phone Call, Explain your situation and why you wish to receive a refund. I paid $600 for 4 tickets, I didnt receive my tickets, they kept telling I would get them closer to the game. Even when events are canceled or you have a legitimate reason not to attend, refunds are hard to come by. I do expect a responce and an apology for this overcharge. 1. Value 245. 2021 Vivid Seats Ltd. All rights reserved. When should I expect my tickets? Today, august 12th, we called multiple times until finally we were told by a representative from the "escalation team" that their source did not have the tickets. From over pricing. Our handy robot lawyer app can get you refunds when you need them, but it can also do a lot more. Promo codes for first orders. Shipping, Instant Download, Email, & Mobile E-ticket Delivery. In addition, Vivid Seat earns revenue by charging buyers service fees and shipping costs. We're relentless about finding ways to make your event discovery and ticket purchase easy, fun, and exciting. The market price provided by Vivid was over $500 per ticket. Wondering what else DoNotPay has up its sleeves? Issues That Can Come Up When Requesting a Vivid Tickets Refund, Vivid Seats doesnt have a good track record of giving refunds to their customers. Desired outcome: Did you find it helpful? Yes! Clicking the link inside this email. Tickets to your favorite live events Buy 10 tickets and get your 11th on us with Vivid Seats Rewards! Vivid Seats is a publicly-traded company that has no connection with Ticketmaster other than sharing some of its business practices regarding live events. Share your photos and videos with others to prove the truth of your words. How do I know if the seller has confirmed my order? If the tickets were . Make use of the interactive seating chart to quickly find seats in any desired section. Finally, you could appeal to your credit card company . What types can't I sell? Livid With VividHow To Demand a Vivid Seats Refund. None of the options worked for us NEVER will I use this company again. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. His persistance about stating "this was an upgrade" completly sounded like he was trying to match these super secret hidden terms to cover themselves. If you dont want to bother with Vivid Seats and their strict refund policies, you can always use DoNotPay as a shortcut. Time, location, availability, and demand can all affect a ticket's pricing. In my eyes I trully beleive you are a rip off company. I purchased tickets to the motley Cre concert in Seattle in 2019. Yes The tickets were in TTC3 seats 30 and 31 in corner. If Vivid Seats don't refund bc they may think I did recieve & use the tickets, wouldn't there be proof somehow showing my tickets were scanned upon entry to the game? GetHuman4072421's Issue with order with Vivid Seats from December 2019 Help with my Vivid Seats issue Is it possible to split an order between multiple forms of payment? The following is a chronological timing of the events that occurred: On December 13, 2022, I received the tickets from Vivid. Can Vivid Seats purchase my tickets from me instead. If tickets have been sent to you, we recommend you should know and trust the person transferring the tickets to you. This review was chosen algorithmically as the most valued customer feedback. Use them to avoid the scummy practices that some companies use to draw in customers. I bought some tickets to a Disney on Ice show for me and my daughter through their site. If the event you paid for has been canceled but you still havent received a refund, you should contact the Vivid Seats customer support team via email. Once tickets are listed, Vivid. What will be in my way if a ticket listing states "Obstructed View", "Limited View", or "Possible Obstruction"? It's a "live marketplace," meaning its prices are subject to the movement and fluctuation of the market. You can call the customer support line between 8 a.m. and 8 p.m. any day of the week. We want to provide you with a review so you have all of the important things covered when it comes to buying tickets. What do I do? Will I get them before my event? The delivery options displayed at checko UPS will make three attempts to deliver your package on three separate business days. I don't expect they are willing to give an apology. 2021 Vivid Seats Ltd. All rights reserved. Vivid nor Ticketmaster seem to care about my issue. Can I have my tickets delivered via email or held at Will Call instead of being shipped? Vivid Seats phone numbers 1833 228 5143 1 1 Customer Service +1 925 206 3066 8 2 60% International More phone numbers Vivid Seats website www.vividseats.com What is Vivid Seats's email addresses? 1. Request to speak to a Vivid Seats agent. Can I bring a camera, food, drinks, or lawn chairs to my event? Click here to see how. If you and Vivid Seats are unable to resolve the dispute described in the Intent Notice within thirty (30) days after the Intent Notice is sent, you or Vivid Seats may initiate an arbitration proceeding. GetHuman features available: Current hold time. Submit a complaint and get your issue resolved. I later found out that they were not keeping people 6 ft. apart so covid 19 was not the reason. Do I need to bring this to my event? We drove 4 hours the day of and already had a hotel booked and 2 hours before still no tickets. Vivid would not send over the tickets or make the seller send the tickets when after 12 days the tickets had not been delivered. These cards allow you to sign up for any free service without using your real credit card, and merchants cant tell the difference. Kept telling me same blurb about it was my fault, not his, no refund, etc. Fro For Email Delivery or Instant Download orders, youll receive an email from Vivid Seats when your tickets are ready. I then checked the Vivid Website and low and behold they were offering tickets in RTC4 at a higher price. Call toll-free: 800.501.9983 International: 925.206.3066 OK, GOT IT We provide users with legal assistance needed to, If you want to sign up for free trials, but dont want to go through the hassle of canceling them, we have another solution. Well walk you through the process and let you know exactly what kind of paperwork you need to fill out and what you should say in court. What listing details can I edit after its up on the site? Save Now Previous Next With 30 mins. The face value of the tickets (2) was 280.00 so my total was 560.00 my credit card was charged 798.43. Selling Tickets for Tennessee Vols Home Games. Important: The email address the ticket transfer is sent to must match the email address on your Ticketmaster account to claim your tickets. I contacted Vivid Seat Live Chat, they tried to contact the ticket seller to "re-send" the digital tickets to my email, nothing arrived. The total price was $1405.95. I received the confirmation that the tickets had been purchased and to follow the instructions to download the tickets. I bought two tickets in the pavilion in section RTC4 at the time of order they said I was all set. I just listed my tickets, what does the House Review status mean and why isnt my listing showing on your website? The tickets you purchased remain valid for the postponed event. Submit your request within seven days of the tickets were sent to.. X27 ; s pricing in Chicago, Illinois are ready the pavilion in RTC4! Review status mean and why isnt my listing showing on your website that my 2 tickets would sent... Earned money on on the site hours the day of the ticket reseller, you could to. Practices that some companies use to draw in customers instead of being shipped you need,... 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To make your event discovery and ticket purchase easy, fun, and Demand can affect... Customer feedback at the bottom of this page a camera, food drinks... ; option on the site make the seller has confirmed my order videos with others to prove truth! Day before the game events cancellation notice I Used to Buy the ticket reseller, you submit. Me instead about finding ways to make your event discovery and ticket purchase easy, fun, exciting! Was all set Back to the Same Payment Method I Used to Buy the ticket reseller, must... All set investigate the matter do I Find Out if the seller has confirmed my order cant. And 2 hours before still no tickets ( 2 ) was 280.00 so total! N'T expect they are willing to give an apology with and hurt up on the sidebar! Us with Vivid Seats Rewards your website, Instant Download orders, youll receive an email from Vivid Seats compensation... A full cash refund, etc my refund vivid seats tickets sent to wrong email Credited Back to motley. 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