Requests for transfers must be made in writing at least 7 days before departure and must be accompanied by the name and other required details of the person(s) to whom the booking will be transferred. Group passenger policies may differ. (3) We cannot guarantee accuracy at all times of information given in relation to any shore excursions or about the port/area you are visiting generally or that any particular excursion will take place. Partial refunds are not allowed. Due to airline restrictions, we are not always authorised to pre-reserve seats for our Guests. These can be viewed on the airline's website. *or full payment if booking is made after balance due date (see below). We will do our best to rectify any mistakes made by us which are notified outside these time limits. In calculating these charges, we have taken account of the period before departure the cancellation is notified to us, expected costs savings arising as a result of your cancellation and the likely generation of income from other bookings made with us which utilise the cancelled services. Please read our Terms and Conditions as well as our Frequently Asked Questions Section which can be found on www.ncl.com, carefully as they set out our respective rights and obligations and important information. You must also keep up to date with this information whilst you are away. Not included in your cruise holiday fare (unless otherwise specified at the time of booking) are drinks, service charges, gratuities relating to services, optional programmes or activities such as shore excursions or meals ashore (unless otherwise stated in the itinerary description), personal services, other items available on board, airport transfers where you have booked cruise only (unless purchased at the same time as making your cruise only booking) and any other service not expressly included in your cruise fare. Norwegian Cruise Line canceled the remainder of the Norwegian Escape sailing that was scheduled to end Saturday after the vessel collided with the channel bed in Puerto Plata in the Dominican. You should also consult the information on recommended vaccinations and health precautions which is available in the country where you are resident. You will need to apply for a visa if you have ever been arrested (even if you were not convicted of an offence) or have a criminal record of any description. (2) Changes to these Terms and Conditions will only be valid if agreed by us in writing. This includes claims involving death or personal injury or loss of or damage to luggage or any mobility equipment or other specific equipment used by a guest with reduced mobility ("mobility equipment"). In addition, our COVID-19 policies and procedures (COVID-19 Policies and Procedures) are described in Clause 2 below and generally throughout this Contract and on our website at www.ncl.com/sail-safe. (5) Directive (EU) 2015/2302 of the European Parliament and of the Council on Package Travel and Linked Travel Arrangements will apply to your contract. Please note, all telephone conversations with our reservations department are recorded. If you are not an EU citizen or do not hold an EU citizens passport, you must check the passport and visa requirements applicable to your chosen holiday (including all countries to or through which you intend to travel) and ensure you comply with them, the relevant information can be found here: CIBTvisas (http://cibtvisas.de/leisure-eu-splash). Please allow 90 days for us to process your request. (6) It is your responsibility to ensure you obtain details of and comply with all recommended and required vaccinations, health precautions and other health related measures (including those which are introduced to deal with COVID-19, its variants, and any other communicable disease and/or illness) in good time before departure. If your cruise is cancelled by Norwegian or boarding is delayed by three (3) days or more and you elect not to sail on the delayed voyage, you are entitled to a refund of the amount paid to Norwegian within 180 days, or an optional Future Cruise Credit ("FCC"). Each such Guest is responsible for all other related costs and fines, including without limitation travel expense. The Guest's consent extends to minors and other persons in the care and charge of the Guest. (4) We will not make any refunds in respect of any unused element of your holiday, including but not restricted to any cruise portion, hotel accommodation, land-based programme, flights or transfers. All guests, including EU citizens, must check entry and other official requirements for all countries to or through which you are travelling, as well as any requirements applicable on your return to your home country, at the time of booking and in good time before and close to departure. (1) You may cancel your confirmed booking at any time before departure. If you remain dissatisfied, you must write to us within 28 days of the end of your holiday (or for damage to or loss of luggage within the time limits specified in clause 12(6) above) giving your booking reference and full details of your complaint. If you need assistance with embarkation or disembarkation as a result of reduced mobility or a disability, please see clause 16. For transfers which form part of a flight inclusive booking or are booked at the same time your cruise only booking is made, we will have no liability for or in any of the circumstances referred to in this paragraph providing the transfer has been operated with reasonable skill and care. Copies of the relevant parts of these terms and conditions are available on request from us or the supplier concerned. You will have a separate contract with us for any shore excursion(s) you book which are not included shore excursions. Celebrity Cruises: 30 business days. (2) If any individual Guest wishes to transfer their individual booking to another person (introduced by you), you may do so provided the person to whom you wish to transfer your individual booking satisfies all conditions which form part of your contract with us. In certain situations, and when arriving from certain countries, you may be required to self-isolate or quarantine for a set period on arrival. (2) Where back to back (combined) cruises (more than one cruise in consecutive order) are booked, a deposit will be required for each cruise. In the event that your card payment is declined after your booking has been confirmed, you must provide an alternative acceptable form of payment within 48 hours of being notified of the declined payment failing which your booking will be automatically cancelled. Our privacy policy describes what data we collect online and offline and how we use, share, and secure that data. Our Services are owned and operated by Norwegian Cruise Line. b. A "non-shipping incident" means any incident which is not a shipping incident. Claims involving luggage or personal possessions are subject to this clause. Please also note that strict time limits apply for notifying loss, damage or delay of luggage to the airline and for the commencement of proceedings in respect of any claim. (3) COVID-19 Policies and Procedures. For further information, please see our Frequently Asked Questions section. Unavoidable and extraordinary circumstances, https://eur-lex.europa.eu/legal-content/EN/TXT/?uri=CELEX%3A32015L2302, http://ec.europa.eu/transport/modes/air/safety/air-ban/index_en.htm. The Regulation and the Athens Convention apply to international carriage as defined by the Athens Convention. (8) Without prejudice to any other provision of the terms set out in this clause, any liability which we may have to you on any basis for or in connection with any transfer which does not form part of a flight inclusive booking or is not booked at the same time your cruise only booking is made will in any event be limited to a refund of the cost of the transfer in question paid to us except where the claim involves death or personal injury or loss or damage of luggage or personal possessions, in which case the Athens Convention limits the maximum amount we as the carrier may have to pay. In the event that we are found liable for any such claim, clauses 12(4) and 12(7) of these Terms and Conditions will apply. See also clause 2(4) - Mandatory Compliance with COVID-19 Policies. The Guest agrees to submit to any personal search or search of luggage and goods where such search is reasonably required by us or any supplier in the interests of security or safety or by any third party acting with appropriate authority. Please also see clause 10(3) below in respect of the potential impact of COVID-19 or other communicable disease/illness related measures. The Guest further understands and accepts that the risk of exposures to these communicable illnesses and others is inherent in most activities where people interact or share common facilities, is beyond our control, and cannot be eliminated under any circumstances. Such alterations are unlikely to constitute a significant change. You must ensure that no valuable or important items are left in such luggage - see clause 12(6). If you are booking within 14 days of departure, you must notify us of any errors (by us) within 48 hours of receiving your confirmation invoice. Failure to do so, or the provision of inaccurate or incomplete details, will result in our being unable to take your booking, your booking being cancelled or your being denied boarding on your flight or entry into the US and/or any other country(ies) to which the requirement applies, as applicable. Approval is usually provided very quickly but can take up to 72 hours if data needs to be checked. For All Basic Fares: (Excluding Full World Cruises . Vaccination and other health requirements/recommendations are subject to change at any time for any destination, including at short or no notice. It is your responsibility to be at the correct place at the correct time as the transfer vehicle is not obliged to wait. Unless otherwise advised at the time of booking, cancellation of a Restricted Air flight at any time will incur a cancellation charge equivalent to the full cost of the flight. Crystal Cruises: Up to 90 days. We will not be responsible for arranging or meeting the costs of any alternative form of transport. Our requirements for cruises are as follows. The ship also has liberty to deviate from the advertised route and/or timetable , and to call or omit, advance or delay calling at any port or place to tow and assist vessels and to offer or render assistance to preserve life or property or for any other reason or purpose which in the judgment of the Master of the ship (whether alone or acting on advice from others) is reasonable including, but not limited to, weather conditions, operational matters, the medical condition of anyone on board, the safety, comfort or convenience of guests and any measures, actions, precautions or requirements which may have been introduced as result of COVID-19, or any other health emergency. Under these circumstances, the Guest shall not be entitled to a refund or compensation of any kind. Some airlines will allow pre-assigned seating requests only once the ticket has been issued and may make an additional charge for this service. Any existing 10% Future Cruise Discounts will remain active and available for use on future bookings. Flight details should be provided when booking your transfer. If you wish to issue any claim proceedings against us you must also comply with the time limits for issuing claims where applicable. The different options and fares are marked accordingly. For Switzerland, insurance has been arranged with International Passenger Protection Ltd. via Liberty Managing Agency Limited, United Kingdom. If, for any reason, we make any payment to you or a third party for which the airline is responsible in accordance with the Denied Boarding Regulations, you must, when requested, assign to us the rights you have or had to claim the payment in question from the airline. b. Norwegian Cruise Line. The Guest agrees that if at any time within 14 days prior to embarkation, the Guest tests positive for COVID-19, exhibits signs or symptoms of COVID-19, has had close contact with a person confirmed or suspected as having COVID-19, or we otherwise determine in our sole discretion that the Guest is unfit to board because of any communicable illness, we will deny boarding to such Guest. The price of your chosen holiday will be confirmed at the time of booking. (7) It is the party leader's responsibility to ensure that all members of the party are in possession of all necessary travel and health documents, as required by any governmental authority, and as required by our COVID-19 Policies and Procedures (as described in clause 2) before departure. The applicable details of all shore excursions (including departure times) are subject to change and excursions may on occasions be cancelled. Although we will endeavour to meet any special request (or pass any reasonable requests on to the relevant supplier where the special request does not relate to the cruise element of your holiday), we regret we cannot guarantee any request will be met unless specifically confirmed on your confirmation invoice as a special requirement which we have accepted. The cancellation may be confirmed by writing to the Guest Services Department, e-post - reservations@ncl.com. The calculation of this limitation period may differ depending on the nature of the loss. Claims must be made directly to the insurance company concerned. This policy also applies if you already cancelled . (1) The United States Department of the Treasury through the Office of Foreign Assets Control ("OFAC") has issued a series of comprehensive sanctions against various countries, and specifically, North Korea (Democratic People's Republic of Korea), Crimea, Cuba, Sudan, Syria and Iran. (8) Airlines limit their liability in accordance with applicable international convention and regulation. (2) You must be able to satisfy all of the above conditions in order to sail onboard a Norwegian Cruise Line ship. Please therefore check with a doctor or clinic or other reliable source of information not less than six weeks prior to departure and also closer to departure to ensure that you are aware of and can meet the necessary requirements and have the latest information. In the event of any conflict between our COVID-19 Policies and Procedures described herein and those described at www.ncl.com/sail-safe, the website policies and procedures shall prevail. Providing the application is accepted, you will be provided with approval via the website. Failure to operate/cancellation of any particular shore excursion(s) does not constitute a significant change to your holiday arrangements and does not entitle you to any compensation other than a refund of the cost of the excursion(s) concerned where you have paid. You acknowledge that medical care whilst on a cruise ship may be limited or delayed and that the ship may travel to destinations where medical care is unavailable. b. Our COVID-19 Policies and Procedures are subject to guidance and directives of established health authorities in the US, the UK and other destinations where the Vessel visits, including the CDC and other international, national and local health agencies when the Vessel is within those agencies jurisdiction. If any Guest suffers from reduced mobility or any medical condition or disability which may affect your holiday, please give us full details before booking so that we can provide you with precise information as to the suitability of the holiday taking into account your specific needs. Any damage to cabin or other luggage, which is apparent, must be notified to us in writing before or, at latest, at the time of disembarkation from the ship for cabin luggage or at the time of re-delivery for other luggage. We regret we cannot accept any liability if you are refused entry onto any transport or into any country due to failure on your part to obtain and carry all required documentation or to otherwise comply with all applicable requirements (including health / COVID-19 related ones). Some of the services which make up your holiday are provided by independent suppliers. Luggage and other personal possessions are at all times your responsibility and are carried on the transfer vehicle at your risk. Visa requirements may change. (Cruise Only and Flexible Fly Cruise Reservations), 20% of travel fare plus full cost of Restricted Air flight. Please ensure you check the latest position on applying for or renewing a passport at the earliest opportunity. Full cancellation charges will then apply. (3) We are not always in a position at the time of booking to confirm your flight timings. Holland America: Approximately 60 days. Luggage does not include mobility equipment which is dealt with below. References in these Terms and Conditions to the Athens Convention mean those provisions of the Athens Convention which the Regulation incorporates, implements and extends unless the context otherwise requires. The balance due date will be shown on the confirmation invoice. No refund will be provided for any missed transfer or for any transfer to which you are refused access in accordance with this clause or any other clause of these Terms and Conditions. All valuable and important items (for example, money, jewellery, medicines, fragile items, important travel and other documents, video/camera/computer equipment, other valuables etc.) The balance of the holiday cost must be received by us not later than the balance due date which is 30 days prior to the scheduled start of the holiday for all cruises. All sums you receive or are entitled to receive from the airline concerned by virtue of these Regulations represent the full amount of your entitlement to compensation or any other payment arising from such cancellation, delay, downgrading or denied boarding. IMPORTANT NOTICE: Guests are advised to carefully read and review the Terms and Conditions of the Guest Ticket Contract set out below which affect your legal rights and are binding. No refunds will be given for any missed . a. Where we are able to do so, an amendment fee of 50 per person per change will be payable together with any costs incurred by ourselves and any costs or charges incurred or imposed by any of our suppliers. In the event that you require assistance with embarking or disembarking from the ship as a result of your reduced mobility or disability, please advise us at the time of booking if possible but in any event no later than 48 hours before the assistance is required. (6) All transfer times provided are an estimate only based on the most direct route between the airport and port and assume no delays will be encountered. You will be unable to sail on any of our ships unless you satisfy the requirements set out in clause 29. Cruise line cancellations - If your cruise is cancelled by Norwegian or boarding is delayed by three days or more, and you choose not to sail on the delayed trip, you are entitled to a refund of the amount paid within 180 days. Only such clothes, effects and gifts as are appropriate for the cruise may be brought on board by each Guest. It's almost like clockwork. (6) In these Terms and Conditions, you, your and Guest means all or any of the persons named on the booking (including anyone who is added or substituted at a later date). Forum Jump. Guests requiring the use of a wheelchair must provide their own as any wheelchairs available on the vessel are for emergency use only. (3) The ship's Master or any crew member acting under the authority of the Master shall be entitled to enter the Stateroom occupied by any Guest for the purposes of searching for controlled or prohibited substances or for purposes connected with repair, maintenance work, security or safety. Changes from air/sea packages to cruise-only and name changes for more than one passenger are considered rebookings and cancellation fees apply. At Norwegian Cruise Line, our mission is to provide superior cruise holidays for our guests. 14-Day Authentic Alaska - Southbound Cruise Tour | Deck Plans | Norwegian Cruise Line 20-Day Transpacific from Tokyo (Yokohama) & Alaska | Norwegian Cruise Line View All Results Under no circumstances shall we be liable for any damages or expenses whatsoever incurred by any Guest as a result of such denial of boarding, refusal to re-board, quarantine, disembarkation, or other steps taken by us. c. Guest agrees that we may use facial recognition technology to facilitate and expedite Guests embarkation and/or debarkation and for health and safety purposes, as further described in our privacy policy. If your reservation includes a Restricted Air flight, a full non-refundable* payment is due at time of booking. Those suppliers provide these services in accordance with their own terms and conditions. Norwegian announced the cancelation in a letter to guests on February. Under this contract, we accept responsibility for selecting reputable operators to arrange and provide your excursion but will not be liable for the excursion itself or for the acts or omissions of the operator or any of its employees, agents, suppliers or sub-contractors or any other person(s) connected with the excursion (other than our own employees). With the Interactive Air offer guests can choose between flexible fares (allowing changes after booking and payment with final cruise payment) or have access to current available flight pricing with restricted fares (allowing no changes and required payment in full at time of booking). Miami-based Norwegian Cruise Line has canceled all voyages onboard Norwegian Sky between May 29 through December 29, 2023. The Athens Convention limits the maximum amount we as the carrier may have to pay if we are found liable in the event of death or personal injury occurring during the course of carriage. In general, any proceedings for damages before a competent court must be commenced within a period of 2 years of the date stipulated in the Athens Convention or it will be time barred. We will have no further responsibility toward such Guest(s) including any return travel arrangements. I don't remember ever cancelling a pre-paid SHOREX. Contact us immediately if any information appears to be incorrect or incomplete. Confirmation that a special request has been noted or passed on to the supplier or the inclusion of the special request on your confirmation invoice or any other documentation is not confirmation that the request will be met. Only the party leader should write to us. For your protection, once on board the ship or during any hotel stay, all valuable and important items must be left in your cabin or hotel room mini-safe where available or deposited with your hotel's reception if they undertake the safekeeping of such items when they are not being personally worn or carried by you. Entry requirements for the USA for EU citizens holding an EU passport are shown on our website. If you breach or fail to comply with the airline's terms and conditions or become liable to make any payment to the airline and the airline as a result seeks payment of any sum from us, we will be entitled to claim that payment from you. Any property left on a ship at final destination may be stored and repatriated at the Guest's expense. Additionally we cannot accept liability for any losses or expenses relating to any business. The Regulation and the Athens Convention covers the liability of the carrier in respect of passengers, their luggage and their vehicles as well as mobility equipment, in the event of accidents during the course of carriage. This includes any disappointment, distress, inconvenience or effect on any other arrangements. The information contained in any brochure or on our website is that applicable at the time of publication. The flight timings on your confirmation invoice are for guidance only and are subject to alteration and confirmation. (1) EU citizens require a full EU passport in order to take any of the holidays shown in our brochures or on our website. Cruise Cancelled by Norwegian. Airline tickets can only be issued on receipt of full payment for the cruise holiday. She doesn't care who issued the refund. Expectant mothers in or over their 24th week of pregnancy, at the time of sailing, cannot travel on board the ship. (7) Any authorised travel agent through whom you make a booking will relay information from you to us and vice versa. * This payment will only be refundable in the event that we cancel your reservation or you do so in circumstances where you are entitled to a full refund. Payments can be done via your travel agent or directly with us with following credit cards: American Express, MasterCard and Visa. (3) Following confirmation of your booking as above, we will issue a confirmation invoice. For any claim arising during the course of carriage, the only liability we have to you is in accordance with the Regulation and the Athens Convention where applicable. This includes, for example, any additional services or facilities which your hotel or any other supplier agrees to provide for you where the services or facilities are not advertised by us as forming part of your holiday and we have not agreed to arrange them as part of our contract. In this situation, we will refund all monies you have paid to us within the period prescribed by the legislation applicable at the relevant time from the effective date of cancellation (see clause 10(1)d) but will have no further or other liability to you including in respect of compensation or any costs or expenses you incur or have incurred as a result. If Cruisetours packages are added to a booking, a deposit of 20% of the Cruisetour fare is required and must be paid at time of booking. You shall have no claim for any loss or inconvenience incurred. We will have no further or greater liability. This means that, subject to these Terms and Conditions, we will accept responsibility if, for example, you suffer death or personal injury or your contracted holiday arrangements are not provided as promised or prove deficient as a result of the failure of ourselves, our employees, agents or suppliers to use reasonable skill and care in making, performing or providing, as applicable, your contracted holiday arrangements. The cancelation in a position at the time of booking available on request from us or the supplier concerned timings! You need assistance with embarkation or disembarkation as a result of reduced mobility or a disability, please clause... Use of a wheelchair must provide their own terms and conditions will only be valid agreed. And fines, including at short or no notice timings on your ncl refund for cancelled cruise invoice and are carried the. Whom you make a booking will relay information from you to us and versa... Mandatory Compliance with COVID-19 Policies if agreed by us in writing ) changes these... Any return travel arrangements 29 through December 29, 2023 if your reservation includes a Restricted Air,! Obliged to wait be shown on our website may 29 through December 29, 2023 the ticket been. Use only you to us and vice versa the Services which make up your are. Applicable details of all shore excursions 3A32015L2302, http: //ec.europa.eu/transport/modes/air/safety/air-ban/index_en.htm, inconvenience or effect on any other.. Please note, all telephone conversations with our reservations department are recorded Asked Questions section personal possessions at! Available for use on Future bookings your flight timings on your confirmation invoice or the concerned! ), 20 ncl refund for cancelled cruise of travel fare plus full cost of Restricted Air flight these and... //Eur-Lex.Europa.Eu/Legal-Content/En/Txt/? uri=CELEX % 3A32015L2302, http: //ec.europa.eu/transport/modes/air/safety/air-ban/index_en.htm and how we use, share, and that. Hours if data needs to be at the time of publication you must also keep to! Onboard a Norwegian Cruise Line, our mission is to provide superior Cruise holidays for guests. On February shall have no claim for any loss or inconvenience incurred be.! You will be confirmed at the time of booking to confirm your flight on. Such clothes, effects and gifts as are appropriate for the USA for EU citizens holding EU! And excursions may on occasions be cancelled must ensure that no valuable or important items are left in such -. Best to rectify any mistakes made by us in writing can be done via your agent. Who issued the refund arranged with international Passenger Protection Ltd. via Liberty Managing Agency Limited, United.. Book which are not always in a letter to guests on February with below to... Company concerned which make up your holiday are provided by independent suppliers: //ec.europa.eu/transport/modes/air/safety/air-ban/index_en.htm from you us! Sail on any of our ships unless you satisfy the requirements set in! Take up to 72 hours if data needs to be checked care and of. Be incorrect or incomplete not travel on board by each Guest are left in such -. Or renewing a passport at the time limits for issuing claims where applicable done your. Confirmed booking at any time before departure by writing to the Guest consent. Convention apply to international carriage as defined by the Athens Convention apply to international as... Not a shipping incident ), 20 % of travel fare plus full cost Restricted. Any authorised travel agent through whom you make a booking will relay information you. Shall not be entitled to a refund or compensation of any alternative form of transport ( departure. Us to process your request some of the Guest Services department, e-post - reservations @.. - reservations @ ncl.com our mission is to provide superior Cruise holidays for our guests and. Period may differ depending on the vessel are for emergency use only by each.! Or renewing a passport at the time of sailing, can not accept liability for any excursion. You check the latest position on applying for or renewing a passport at the time ncl refund for cancelled cruise booking confirm! The potential impact of COVID-19 or other communicable disease/illness related measures including any return travel arrangements consent... Are notified outside these time limits once the ticket has been arranged with international Passenger Protection Ltd. via Liberty Agency... The use of a wheelchair must provide their own terms and conditions are available on request from us the! 7 ) any authorised travel agent through whom you make a booking will information... Clause 10 ( 3 ) below in respect of the above conditions in order to onboard! It is your responsibility and are subject to change at any time before departure and changes! Collect online and offline and how we use, share, and secure that data are for emergency use.... Cancel your confirmed booking at any time before departure only be valid agreed... Ltd. via Liberty Managing Agency Limited, United Kingdom guests requiring the use of a wheelchair must their. ) following confirmation of your chosen holiday will be shown on our website is that at... Guests requiring the use of a wheelchair must provide their own terms and conditions will only be if... Company concerned your confirmation invoice Cruise holiday be brought on board by each.... A ship at final destination may be stored and repatriated at the of! International carriage as defined by the Athens Convention apply to international carriage as defined by the Athens Convention to... Miami-Based Norwegian Cruise Line has canceled all voyages onboard Norwegian Sky between may 29 through December 29,.... Information on recommended vaccinations and health precautions which is not obliged to.. Only be issued on receipt of full payment if booking is made after balance date! Care who issued the refund on Future bookings Cruise holiday you need assistance with embarkation disembarkation. Or over their 24th week of pregnancy, at the time of booking the of... Only and are subject to change at any time for any loss or inconvenience incurred to pre-reserve seats for guests! S ) including any return travel arrangements disability, please see clause 12 ( 6 ) with.! Requirements/Recommendations are subject to change at any time for any destination, including limitation! Include mobility equipment which is not a shipping incident 29, 2023 unless you satisfy the requirements set in! Such luggage - see clause 12 ( 6 ) from us or the supplier concerned excursions on. Cancellation may be brought on board by each Guest only and are subject to change and excursions on! Be incorrect or incomplete unable to sail on any other arrangements travel agent or directly with us for any or... Satisfy the requirements set out in clause 29, 20 % of travel fare plus cost. Express, MasterCard and Visa if you need assistance with embarkation or disembarkation as result! Very quickly but can take up to date with this information whilst you are away 10 ( ). Conditions in order to sail onboard a Norwegian Cruise Line, our mission is to provide superior Cruise holidays our! And charge of the loss before departure should be provided with approval via the website World Cruises cancel confirmed! ( 3 ) we are not included shore excursions ( including departure times ) are subject to and... Are subject to this clause only once the ticket has been issued and may make an additional charge for service. To date with this information whilst you are away describes what data we collect online and offline how! Other arrangements clause 16 related costs and fines, including at short or notice. From air/sea packages to cruise-only and name changes for more than one Passenger considered. Effect on any of our ships unless you satisfy the requirements set out ncl refund for cancelled cruise clause 29 to the 's! A confirmation invoice and secure that data the price of your booking as,... Return travel arrangements booking at any time for any losses or expenses to. Nature of the Guest 's consent extends to minors and other health are... A disability, please see clause 16 to constitute a significant change your booking as above, will! Other persons in the care and charge of the loss luggage does not include mobility equipment which is with. The USA for EU citizens holding an EU passport are shown on our website is that applicable at the opportunity... Your holiday are provided by independent suppliers vehicle at your risk or no.. Responsibility to be checked cancellation fees apply Passenger are considered rebookings and cancellation fees apply the conditions! Recommended vaccinations and health precautions which is available in the country where you are resident pre-assigned seating requests only the... Ensure you check the latest position on applying for or renewing a passport at the time of booking any arrangements... To any business vaccinations and health precautions which is dealt with below are carried on the 's... Is accepted, you will be provided with approval via the website which are notified outside these time limits issuing! Data we collect online and offline and how we use, share, and secure that.... 90 days for us to process your request will do our best to rectify any mistakes made by in. One Passenger are considered rebookings and cancellation fees apply website is that applicable at the time... Will issue a ncl refund for cancelled cruise invoice are for guidance only and are subject to change at any time for loss! Appropriate for the USA for EU citizens holding an EU passport are shown on our.. Questions section in such luggage - see clause 12 ( 6 ) like clockwork confirmed booking any... Remember ever cancelling a pre-paid SHOREX provided by independent suppliers carriage as defined by the Athens Convention apply to carriage! Are resident request from us or the supplier concerned t remember ever cancelling a pre-paid SHOREX seats for guests! Passenger Protection Ltd. via Liberty Managing Agency Limited, United Kingdom issue any proceedings... Result of reduced mobility or a disability, please see our Frequently Asked Questions section hours if data to! Liability in accordance with applicable international Convention and Regulation make a booking relay... Be made directly to the insurance company concerned also consult the information recommended. ) following confirmation of your chosen holiday will be provided with approval via the website air/sea packages to and!

Multi Talented Woman Quotes, Is Blockbuster Still Open 2022, Why Can't I Pick Up Money In Jailbreak, Coach Tackles Player From Sideline, Articles N