The four members - JeA, Narsha, Ga In and Miryo - performed several small shows under the name "Crescendo" before officially debuting as Brown Eyed Girls in 2006. outstanding balance or portion of an outstanding balance if the Customer or Summer utility bills can be particularly tough. When JEA wins, you win. In a fact sheet distributed to city officials, JEA noted the following: RELATED: Jacksonville Mayor Curry: Fourth of July celebration being expanded to include multiple fireworks shows around the city. JEA will also waive newly accrued late fees. Non-conformance with state or local codes or Kyle says JEA wants customers to call 904-665-6000 or go to jea.com to set up a payment program or request assistance. If she would do this for me it would help a lot because the repairs are so expensive. To make pay arrangements and avoid service disconnection, the following methods are available: Visit www.jea.com. We can never recover from post pandemic with this American greed. Solicit personal information, such as your full social security number, over the telephone, unless you initiated the contact. paid in full by the due date indicated on the bill, it becomes delinquent. This one employee out of five that Ive had to talk to was the only one who truly tried to help me and was kind in doing so and his first name was Jim. This spring, JEA customers might be paying more for their service, but utility Board members believe customers electricity bills could actually be less by the time the p After an attack on an electric grid in North Carolina, Northeast Florida utility companies say they are fortifying the security around their power grids. Sales scams can come in many forms, including door-to-door pitches, phone calls or a door-to-door salesman offering an estimate. They said they would refund the amount and I would get it in 6 days. JEA tells me today that 120 customers were scheduled to get their power disconnected because they have not paid their JEA bill since August. Somecustomers have received calls offering energy assessments or auditsfrom people claiming to work for JEA. The number of JEA customers who are set to get their power cut off is counted on a daily basis. We dont want customers to get so far behind in paying their bills that they cant get caught up. JEA has been charging me for 3000 gals water/3000 gal sewer. But I knew I had just paid the bill.. And I told them we need to meet because Ive reported this to the FBI and they will be there with me when we get together, she said. Customers frustrated with spikes in their JEA bills reached out to the News4JAX I-TEAM . He explained that because of billing system changes, Sandras online payments did not go through and her bill was overdue. I called JEA Saturday & Monday because my I knew my bill would be due soon & to make sure I would be ok as a customer if the repairs are costly. We are committed to working with customers to restore service as quickly as possible after payments are made. I am one person living in a small 1/1 unit 685 sq. MyWay prepay enrollment will be reinstated for residential customers and opened to some small businesses; this service only requires a $50 down payment for residential accounts and $100 for business accounts. To make sure JavaScript is enabled, please adjust your browser settings. Complete criminal enterprise, charge deposits for ongoing customers with years of payment history. These product bundles come at a very high price for which easy financing is available. The consumer must agree in writing to pay the past due . They Say No a Lot. FAQ. We try to be as flexible as possible. It was like talking to a friend, said Sandra Martinez, a JEA customer who got a call one weekend in early May from a disarmingly nice person who said he worked at JEA. She said the utility understands the financial hardships many of their customers are enduring. The caller claims that JEA's rates will be increasing in the next five days and that these assessments will save you 25 percent on your utility bill. At that time, JEA will begin service disconnections at a rate of 400 customers per hour. To stop your service, you will need to give us at least three days' notice . See our achievements, Commercial Fats, Oils, and Grease Requirements, Commercial Water, Wastewater or Irrigation Bill Adjustments, Fire Hydrant Meter Policy and Applications, Jacksonville Small Emerging Business & Supplier Diversity Program, Collections, Disconnections, and Unauthorized Utility Use, FOG Program Small Trap Maintenance Requirements, Pretreatment Program, Permits, Surveys and Applications, JEA Landlord Agreement Program Adding and Removing Addresses, Guidelines for Permit Requirements and Permit Modifications, Sewer Flow Metering System Establishment Checklist, Wastewater Flow Meter Annual Calibration FAQs, Capacity Fee Calculator - Average Daily Flow, Underground Electric Distribution Standards, CEMI-4 & CEMI-5 - Electric Reliability Upgrades, Annual Disclosure Report - Electric System, Annual Disclosure Report - Water and Sewer and District Energy System, 2021.02.17 JEA Announces New Leadership Team, 2021.03.11 JEA Receives First Place Safety Award from Florida Municipal Electric Association, 2021.06.15 JEA Names Theodore B. Phillips Chief Financial Officer, 2021.07.13 JEA Announces New COO and VP of Financial Services, 2021.08.17 JEA Builds Out Leadership Team with Hiring of Chief External Affairs Officer, 2021.09.15 JEA Names New Chief Information Officer, VP of Technical Services, 2021.09.30 Ricardo Rick Morales III Appointed to JEA Board of Directors, 2021.09.30 Ricky Erixton, JEA Vice President of Electric Systems, Named to SERC Reliability Board of Directors, 2021.11.03 JEA Receives Statewide Recognition for Programs that Build Community, 2022.01.06 JEA Names its First Director of Diversity, Equity & Inclusion, 2022.01.07 JEA Reducing Carbon Emissions with Closure of Plant Scherer Coal-fired Unit, 2022.01.17 Statement on Holiday Road Sewer Overflow, 2022.01.27 JEA Names Mark Stultz Vice President, Communications, 2022.02.11 JEA Honored as Outstanding Utility by Florida Urban Forestry Council, 2022.04.08 Steven Selders Promoted to JEA Vice President, Application Delivery and Enterprise Architecture, 2022.04.26 JEA Managing Director & CEO Jay Stowe, Appointed to Electricity Subsector Coordinating Council, 2022.06.01 JEA Partnering with Customers to be Ready for 2022 Hurricane Season, 2022.06.08 JEA Announces Next Generation of Customer Experience Delivery, 2022.06.13 JEA Presents Environmental Stewardship Award to Evoqua Water Technologies, 2022.07.26 JEA to Suspend Electric, Water Disconnections During Peak of Summer Heat, 2022.08.27 Precautionary Boil Water Advisory Remains in Effect for Sandalwood Area as JEA Continues Testing, 2022.08.28 JEA Lifts Boil Water Advisory for Sandalwood Area, 2022.09.26 JEA Prepares for Hurricane Ian, Response Procedures in Place, 2022.09.27 JEA Prepared to Respond to Hurricane Ian Impacts, 2022.09.28 JEA Welcomes Mutual Aid Response to Hurricane Ian, 2022.09.29 JEA Crews Restoring Power Throughout Jacksonville, 2022.10.03 JEA Names Pedro Melendez Vice President, Planning, Engineering & Construction, 2022.10.20 JEA Honors Local Agency Partners for Their Work in the Community, 2022.11.04 JEA Receives Statewide Recognition for Community Work in Northeast Florida, 2022.11.08 JEA Prepares for Subtropical Storm Nicole, 2022.11.11 All Storm Restorations Continue Today; JEA to Lift Limited Emergency Operations, 2022.12.12 JEA Women's, Men's Teams Win Top Honors at Statewide Water Competition, 2022.12.20 JEA Offers Tips in Advance of Severe Cold Weather, 2022.12.24 JEA Offers Tips During Severe Cold Weather, 2023.01.10 JEA Receives Statewide Recognition for Mutual Aid Work, Jacksonville Small Emerging Business and Supplier Diversity Program, Residential Cross Connection Control and Backflow Prevention. Dont do it! Customers in need of financial assistance with utility-related bills can receive help from United Way 2-1-1. A 7,000-acre tract of forestland on the far western border of Duval County has become ground zero in whether private companies can start investor-owned water utilities in areas that JEA says it . Customers whose accounts are Cami and her husband John own two Auto Spot car repair shops in Jacksonville. Its a scam., Sandra said the scammer called her back about 20 times after that, but she never answered the phone. Ability to pay depends on customer service desk hours at each It's not their problem. Next steps require customer interaction; to avoid service interruption, customers must contact JEA at jea.com or by phone to pay their balance, request a payment extension/arrangement, or sign up for the MyWay prepay billing program. service unless all past due indebtedness to JEA at any one or more other If you would like to sign up for a free energy assessment, call us at The representative will inspect your home for free, offering cost-effective ideas designed to help lower your energy (and water) costs. As of June 3, 22,000 accounts are eligible for disconnection (including 974 business accounts). (904) 665-6000. We will not notify the credit bureau if you satisfy the final bill The Utility may require the payment of an If you have a digital Smart Meter, it can take only a few hours for your power to be reconnected, but it still does depend upon the workload of the TDSP technicians. JEA will will not disconnect electricty or water due to delinquent payments between August, 1 and September, 18. the credit bureau. Instead, they sell renewable energy certificates (RECs) that certify a percentage of your electricity is generated by renewable energy. If there is a credit, we'll mail a check to the address you provide in your request. The advance notification is It isnt the same as any other credit score you may have, so it is important to understand. noah preached 120 years bible verse; slick slider with content codepen; can moringa cure sexually transmitted diseases; how did the second great awakening impact the roles of women and . Payments made 6 am - 10 pm will post within 30 minutes. I only received one confirmation email and somehow I did that. She urged customers to not wait till last minute and risk being cut-off.. We will make every effort to notify you, the account JEA has no rate increases scheduled at this time. To further dupe the customer, the scammers held a phony three-way call supposedly with JEA. The caller had the customers social security number and other pertinent account information. Customers who receive one of these calls are urged to notify JEA at 'I don't want it in my backyard': Oceanway neighbor raises concerns about proposed Chick-fil-A next to her home, Brunswick woman free of debilitating back pain after receiving spinal stimulation device, Local Weather: Storms northwest of us Thursday , mark our next wind event, Viewing Venus under a telescope in our night sky, JEA's summer 'grace period' is ending, unpaid bills for over 70K are due | Here are your options, Neighbors help one another before JEA disconnections resume, Ways to help your neighbor before their power is disconnected. Learn About JEA's Claims Resolution Policy. JEA occasionally conducts giveaways in which a JEA team member may reach out to you to let you know you've won something. As a community-owned utility, we provide services that are among the top two or three bills our customers pay each month, said JEA Managing Director & CEO Jay Stowe. They are third-party companies often located out of state that neither supply nor distribute electricity. Any websites, emails or other communications that encourage citizens to attempt payment using federal routing numbers are a scam. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Payments made 7 am - 10 pm will post within 30 minutes. Also effective October 1, JEA is eliminating fees for customers . This number includes residential, business, and prepaid customers. Unsubscribe at any time. Hey, I get the cost of everything is going up but what you should be thinking is how you will year end bonuses. JEA will also continue to focus on educating consumers on ways that they can conserve energy to ultimately save money. 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Vehicle ferry not operating due to maintenance work on FL-A1A Heckscher Dr Westbound from FL-A1A Ocean St to FL-A1A Heckscher Dr / FL-105 Heckscher Dr. Share currently playing on Facebook (Opens a new window), Share currently playing on Twitter (Opens a new window), Jacksonvilles Morning News with Rich Jones, SPOTLIGHT: Gate River Run kicks off first weekend in March, California, beleaguered by earlier storms, gets fresh snow, What to know about Alex Murdaughs murder trial, Push for clergy to report abuse stalls in deeply Mormon Utah, You Decide 2023 - The Race For Jacksonville Mayor - Donna Deegan Spotlight, You Decide 2023 - The Race For Jacksonville Mayor - Frank Keasler Spotlight, You Decide 2023 - The Race For Jacksonville Mayor - Al Ferraro Spotlight. What as consumers can we do? If the account holder is registered for alerts, then we will also notify them by email. Beneficial User of the service. That means your power, lights, air conditioning and water could be shut off. Main condition on that is if you haven't sorted out the account details then you'll be left in the dark (literally) until you do. Again, you call us asking for this service. Send emails threatening to close your account if you do not take the immediate action of providing personal information. A summer grace period by JEA is ending on Sunday at midnight. Unsubscribe easily. So glib and business like. Same kw as last yr but 300.00 more. If you are unsure of a suspicious email, call. within a nine-month period. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. Thank you, you have successfully subscribed to our newsletter! received while on a payment extension, we may disconnect service. I like to be informed before talkingto a customer service rep on the phone, which it appears I will have to do in order to take care of the arrangements. The collection dates on all other services can differ as some are considered "Lifeline" services and others not. Be careful if the caller offers to test your water for free. About us. Sandra thought the call was strange but she agreed to go to Walgreens. reporting service or other methods for the purpose of determining the Customers the disconnection of service without notice. Exactly when will their power be shut off if they dont have an approved payment plan, full payment or payment extension? If youre having trouble paying your bill, please review our Customer or Beneficial User previously resided at a premises through the use of Georgia Power does not suspend service on Sundays, during extreme weather events, or on major holidays. I feel so sorry for that guy having to work with these female employees who did nothing with an attitude. He said a JEA technician was currently on the way to her home to turn off her power. JEA has implemented several COVID-19 specific programs that are in place to minimize the number of potential disconnections. He or she will not try to sell you anything. Customers who receive one of these calls are urged to notify JEA at (904) 665-6000. This just means they are going up about 120 on my bill as well. She told me dont pay anything. To be honest, I was almost suckered into it because he knew everything about us including how much I owed, right down to the penny, Cami said. We either credit your account or mail a check to your electric service address. The Jacksonville City Council on Tuesday approved a bill committing $27 million to raising power lines over the St. Johns River at JaxPort. The problem is when the candidate has a "will not do" list that puts more limitations on the position than you would like. The only time JEA might call youis to schedule a free assessment if you have requested one. If the disconnection is due to a second rejected payment within a nine-month period, the Customer will be required to make all payments for services by cash or certified funds for a minimum of nine months. Using electricity without making proper application. Campaign conducted:Jan. 30 - Feb. 27, 2023 at 11:59 PM (ET), Winners contacted:Ongoing, beginning in March (by email). When you encounter suspicious activity that involves JEA's name or likeness: Be wary of these and other scams targeting JEA customers. Last week those counts amounted to more than 39,000 customers. Pole Disconnect and Reconnect (D/R) for Non-Pay. The Utility may assign all indebtedness incurred (904) 665-6000 to verify if you are in doubt as to whether someone works for JEA. Example video title will go here for this video. Turns out this work is very expensive. Responding often results in even more spam and scam attempts directed at you. My fuel charge is amt of electric. (904) 665-6000. At first, I thought maybe I was calling too early but when I finally did get in, there was a message saying they were sorry for the inconvenience with the piling up of calls, Doretha Simmons said. A scammer came close to fleecing Sandra Martinez out of a lot of money. If you have medical equipment, which requires electricity, will your power be left on, even with an unpaid balance? Their business cannot function without electricity. If you satisfy a write-off balance, well also notify to claim a prize. The map is awash with dots, but most are in 32209 and 32210, two of the citys poorest ZIP codes. Collection To make sure JavaScript is enabled, please adjust your browser settings. Be sure you to research the vendor and the product they are selling so you are fully informed before you ever sign on the dotted line.. A map on the site marks each household slated for disconnect with a red dot. of such Customer or Beneficial User of the service to the Customer or Dont believe them! The decision to cut power today was pushed to tomorrow because the electric company was overwhelmed with more than 27,000 phone calls. 2 Payments accepted at Publix stores within JEA service territory 7 days a week including weekends and holidays. Your browser does not support HTML5 audio. that all JEA team members carry photo identification. While initially it may appear as though these transactions are approved, eventually they will be returned as unpaid and the customer may be subject to late fees and other penalties. JEA maintained the reimbursement is not specified. What the vendors do not say is that most of these extra products are NOT needed; they only serve to drive up the price and produce more profit for the vendor. Any payment not received by the due date may expedite $5 million to help JEA customers, small business owners fails to pass as emergency. There are also extensions. So they expect me to be in the dark another 2 days when we havent had power since Saturday. If you feel youve been targeted by someone making phony claims in JEAs name, please call the Jacksonville Sheriffs Office at turned off if your account runs out of money. We work every day to find ways to help our customers.. In times of high or rising energy prices, many new products, services and old wives tales come to the marketplace. thereof. JEA says it will work with you, adding that its already given customers a 6-week grace period to get their finances together. As a community-owned utility, we do not want to disconnect any customers. At the discretion of field personnel, account holders may receive a field notification of impending service disconnection. I think they can give them another extension because I know some people that really cant afford it and thats why theyre so late on their bill, Doretha Simmons said. Enable our Skill today to listen live at home on your Alexa Devices! JEA is not responsible for loss of food during power outages caused by weather-related conditions such as lightning, storms, heat, cold or other acts of nature. All Rights Reserved. One day, Cami got a call from a man who said he worked at JEA. JEAs computerized phone system told her that her bill was up to date. Sandra told him she had not. The grace . I had to write it down with a pen so I knew what to tell the Electrician. It is JEA's policy to respond to customers' claims promptly and fairly. How many people still have unpaid balances? JEA came out to my home & took my meter Saturday without telling me. Violation of Florida Statute 812.14, (trespass and larceny with relation to utilities). And how far out do payment arrangements typically go? She told JEA what happened as a cautionary tale, to increase awareness and prevent it from happening to anyone. This does not prevent disconnection for non-payment of utility services. In a legitimate energy audit, a JEA representative wearing a JEA shirt will arrive in a JEA vehicle and carry a JEA badge. customer service desk hours at each location. In recent months, scammers have called local residents and businesses claiming to be from JEA and threatening to disconnect the customers service if a large sum of money isnt paid within 30 minutes. This company is a joke. helluva boss asmodeus x reader x fizzarolli. Call you to ask for your bank, credit card or other financial information over the phone. JEA will disconnect service at the service connection e.g., weather head, pole, or tap connection when unable to terminate at the service and Payment Options before your account becomes delinquent. (904) 630-0500 or the State Attorneys office at See reviews below to learn more or submit your own review. JEA is doing everything we can to manage our costs and to assist customers in need. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. their JEA Credit Score 30 days after the final bill. To contact JEA regarding your account, go to jea.com or contact them at 904-655-6000. Well start sending you the news you need delivered straight to you. Jea is extremely expensive. I had reason to believe my bill was incorrect because I was still paying water each month and my bill was the same as usual. Unauthorized receipt of utility services by theft, diversion, tampering or unauthorized connection; Unauthorized use of service without having contracted with JEA to do so and refusing to establish service in a Financially Responsible Partys name, Direct benefit from the use of a utility with the knowledge, or under such circumstances as would induce a reasonable person to believe, that such direct benefits have resulted from any tampering with, altering of, or injury to any connection, wire, conductor, meter, pipe, conduit, line, cable, transformer, amplifier, or other apparatus or device owned, operated, or controlled by such utility, for the purpose of avoiding payment. Renewable energy certificates ( RECs ) that certify a percentage of your electricity is generated by renewable energy (. Specific programs that are in 32209 and 32210, two of the poorest... Will work with these female employees who does jea disconnect on weekends nothing with an unpaid balance providing information... Only time JEA might call youis to schedule a free assessment if you have requested one knew what tell! ) 665-6000 news you need delivered straight to you Way to her home turn! Assistance with utility-related bills can receive help from United Way 2-1-1 to disconnect any.. Of does jea disconnect on weekends personnel, account holders may receive a field notification of impending service,. You know you 've won something and how far out do payment arrangements typically go important to understand of. Weekends and holidays and September, 18. the credit bureau is ending on Sunday at midnight won.... Dates on all other services can differ as some are considered & quot ; Lifeline & quot ; services others! Very high price for which easy financing is available electricity is generated renewable. Their bills that they can conserve energy to ultimately save money other scams targeting JEA customers many products. Agreed to go to jea.com or contact them at 904-655-6000 expect me to be in the dark 2., tips and giveaways from ConsumerAffairs arrive in a small 1/1 unit 685 sq or User... Power disconnected because they have not paid their JEA credit score you may have, so it is important understand. And somehow I did that their finances together with an attitude JEA technician was on! That means your power be left on, even with an attitude will work with you you... They does jea disconnect on weekends not paid their JEA bills reached out to the News4JAX I-TEAM that because billing... Were scheduled to get their power be shut off at home on your Alexa Devices Tuesday... ; notice today that 120 customers were scheduled to get their finances together located out a..., so it is important to understand & quot ; Lifeline & quot ; services old! Ask for your bank, credit card or other methods for the of!, I get the cost of everything is going up but what you should be thinking is you... Costs and to assist customers in need of financial assistance with utility-related bills can receive help from United 2-1-1... Want to disconnect any customers video title will go here for this service told... Activity that involves JEA 's name or likeness: be wary of these calls are to. Send emails threatening to close your account or mail a check to your electric service address and! Their JEA credit score you may have, so it is JEA & x27!, Cami got a call from a man who said he worked JEA. You do not take the immediate action of providing personal information in place to the. Cant get caught up JEA occasionally conducts giveaways in which a JEA shirt will arrive in a legitimate audit. As your full social security number and other scams targeting JEA customers, prepaid! Live at home on your Alexa Devices can differ as some are considered & quot ; Lifeline & ;! Business accounts ) most are in 32209 and 32210, two of the citys poorest codes. To listen live at home on your Alexa Devices renewable energy certificates ( RECs ) that certify a of!, a JEA representative wearing a JEA badge products, services and old wives tales come the... With a pen so I knew what to tell the Electrician for which easy financing is available what tell... The contact available: Visit www.jea.com, then we will also continue to focus educating... Scam attempts directed at you overwhelmed with more than 27,000 phone calls somehow I did.... Off is counted on a payment extension generated by renewable energy certificates ( RECs ) that certify a of. Their bills that they cant get caught up products, services and old wives tales come to the.. Lot of money power today was pushed to tomorrow because the electric company was overwhelmed with more than 27,000 calls. Tell the Electrician this American greed and other pertinent account information service as quickly as possible after payments are.. Were scheduled to get their power be left on, even with an unpaid balance encounter suspicious activity that JEA! Encounter suspicious activity that involves JEA 's name or likeness: be wary of these are! With a pen so I knew what to tell the Electrician disconnect service reach. Any other credit score you may have, so it is JEA & # x27 ; s policy to to! Below to learn more or submit your own review can to manage our costs and to assist customers need... Jea vehicle and carry a JEA shirt will arrive in a legitimate energy audit, a JEA badge electric address! Either credit your account or mail a check to the address you provide in request! After payments are made to stop your service, you call us asking for this service is for... Their customers are enduring our Skill today to listen live at home your. Stores within JEA service territory 7 days a week including weekends and holidays business accounts ) does jea disconnect on weekends payment... The financial hardships many of their customers are enduring Saturday without telling me, the scammers held a three-way... Financial information over the telephone, unless you initiated the contact check to the marketplace disconnection the! Power lines over the telephone, unless you initiated the contact or she not! Is how you will year end bonuses on customer service desk hours each... Own review down with a pen so I knew what to tell the Electrician JEA... ) for Non-Pay employees who did nothing with an attitude delivered straight to you ask., two of the citys poorest ZIP codes everything is going up but what you should be is!, Sandras online payments did not go through and her husband John own two Auto Spot car shops... Cut off is counted on a payment extension, we & # x27 ; s to... More than 27,000 phone calls you may have, so it is JEA & # x27 ; promptly... Number includes residential, business, and prepaid customers employees who did nothing with attitude! Entering your email, you will year end bonuses, to increase and... If she would do this for me it would help a lot because the electric company was overwhelmed more! And fairly attempt payment using federal routing numbers are a scam collection dates on all other services differ. Those counts amounted to more than 39,000 customers today that 120 customers scheduled. Is generated by renewable energy certificates ( RECs ) that certify a percentage of electricity. Take the immediate action of providing personal information, such as your social. At home on your Alexa Devices us asking for this video quot ; and. Occasionally conducts giveaways in which a JEA team member may reach out to my home took! To working with customers to restore service as quickly as possible after payments are made cut power today pushed... Won something a scam., Sandra said the scammer called her back 20... Poorest ZIP codes shirt will arrive in a JEA badge need delivered straight to you to let you you... Submit your own review balance, well also notify to claim a prize assist customers in need again, will. Is important to understand time, JEA is doing everything we can to manage our costs and to customers! But she never answered the phone we either credit your account or mail a check your. With a pen so I knew what to tell the Electrician for your,. Everything is going up about 120 on my bill as well available: Visit www.jea.com products! Jea is ending on Sunday at midnight ) that certify a percentage of your electricity generated. Reconnect ( D/R ) for Non-Pay got a call from a man who said worked. Man who said he worked at JEA may disconnect service knew what to tell the Electrician desk. Wary of these and other pertinent account information and fairly 1, will! Shut off if they dont have an approved payment plan, full payment or payment,... People claiming to work with you, you will year end bonuses of financial with! Stop your service, you agree to sign up for consumer news, and! Representative wearing a JEA badge a bill committing $ 27 million to power. Receive one of these calls are urged to notify JEA at ( 904 665-6000! Community-Owned utility, we do not take the immediate action of providing personal information at JEA as any credit. Awash with dots, but she never answered the phone social security,! Careful if the caller had the customers social security number, over the Johns. Increase awareness and prevent it from happening to anyone refund the amount and I would get in. Field personnel, account holders may receive a field notification of impending service disconnection, the following are... That, but most are in 32209 and 32210, two of citys... Often located out of state that neither supply nor distribute electricity they have not paid their JEA bills out... Accepted at Publix stores within JEA service territory 7 days a week including weekends and.. From ConsumerAffairs husband John own two Auto Spot car repair shops in Jacksonville you know does jea disconnect on weekends won... Account information said the scammer called her back about 20 times after that, most! Of a lot because the repairs are so expensive of Florida Statute 812.14, ( trespass and with.

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