It's all very well, Westjet isn't bookable on loyalty points. That's a huge crew complement for an economy heavy 787-9, especially as there were only two crew working the Business Cabin. 1 WestJet Dreamliner Business Class Review: Paris to Calgary Westjet Dreamliner Business Class - Solid Value, but fix your Paris problems. Apply and select your preferred metal Card design: classic Platinum Card, Platinum x Kehinde Wiley, or Platinum x Julie Mehretu. Im a bit surprised they serve this in plastic cups rather than in proper glassware. WestJet offers all business class passengers a very nice amenity kit with a good selection of amenities, including items from Province Apothecary. AC probably have a better lounge product in YYZ/YYC for sure. I happen to be passionate about good customer service because that is WHO I am and I agree that is how I like to be treated. If I ever need to fly to Canada from Europe, they will be on my radar. WestJet's business class is a step above the rest, offering more legroom, bigger seats, and complimentary alcoholic beverages. Though the salad felt totally unique and different for a plane, the beef dish felt more conventional. Even design elements like the literature holder at each seat seemingly paid homage to the carrier's Calgary headquarters with a geometric design that made me think of that area's mountainous landscape. First of all, I am one of many that greatly appreciates it when Ben mentions air nozzles and their presence or lack there of. I booked a one-way business class fare from Denver to London for about $1,100. Of course the big area for improvement was with speed. For me the serving of the meals on board did not seem too long especially because Business travelers in Business or 1st Class have access to lounges where they can have drinks or food prior to their flights. When fully reclined, the bed was comfortable and wide enough for me, and even though it was a daytime flight, I was able to take a very-much-needed two-hour nap. https://onemileatatime.com/westjet-787-routes/. View Menu. Westjet 's Booking Reservations Service. Oh well, it is truly West Jet. I personally hate it when the pace of serving the meals is hasty or fast,no time to digest at all. I also quite like the finishes that WestJet chose for their seats, which remind me a lot of Virgin Australias 777 business class. Outside of banner ads published through the Boarding Area network, this compensation does not impact how and where products appear on this site. An assorted array of complimentary in-flight beverages is offered throughout the flight. On flights over 4+ hours, you will have the possibility to purchase additional items such as hot meals and fresh food options. Again I have no idea about the market positioning of this product. As a carrier with a low-cost background I am surprised that they put so much effort into the soft product. The one glaring problem is the pace of service. While the finishes are customized, otherwise this is a pretty standard B/E Aerospace Super Diamond seat, so theres not much variability there between airlines. This particular flight was let down a bit by the ground experience, which didn't feel quite up to par with some of its competition, but once I got on board I felt that WestJet easily matched -- or surpassed -- its peers. Calgary (YYC) London (LGW) So while I found the length of service to be excessive, I imagine this was because it was their first time working a flight like this. I give up. WestJets 787 has a top notch entertainment selection. So I skipped that course, knowing that I'd probably have a snack from the "social area" in the galley before having the next meal. I have experienced better. Waiting at my seat when I boarded were a comfortable and high-quality pillow and plush blanket that felt like it would have been right at home on a comfortable couch in someone's living room. While I obviously wasnt hungry at this point, I still wanted to review the breakfast offerings. Your preoccupation with air nozzles hurts the value of your reviews. WestJet offers a variety of business class options to suit the needs of any traveler. It turns out that they were transitioning to being . What makes you think you are in the majority in thinking they matter? Drivv powered by Courierboard can connect you to a network of top courier deivery companies in the greater Lindale area, with professional delivery drivers able to handle your same-day and custom delivery needs. I mean WS only have one lounge, the Chinook which they recently took over at YYC. It is a relationship based on a complete imbalance of power (in several dimensions - so you have the power to make me put away my tv screen and sit my chair upright, or have me thrown off the plane). While that took a long time, I do have to give them credit on a beautiful table setup. They have ten working in economy? I feel like it should be possible, but when I called they couldn't see space, and I don't see it online. It was a very responsive touchscreen, but as it was quite far away from me, I ended up using the remote to control it most of the time. They're planning on launching a custom built lounge next year though. I fly regularly YYZ-LHR and YYZ-TLV (on Air Canada) and they serve the meal much faster so that you can work, or sleep. Must keep an eye out for new 787s. Thus, we turned to cash -- and luckily WestJet was offering some pretty reasonable fares in business class, especially considering what the competition was charging. The exception is, as you say an overnight flight where sleep is more important. The finishes in the cabin were certainly a subtle nod to Canada, WestJet's home country, and almost reminded me of a high-end pickup truck -- the kind that's more at home at the Saks Fifth Avenue parking lot than the Home Depot. WestJet is a Canadian low-cost carrier. Check in. Having enjoyed hundreds of TranAtlantic flights on AC you can almost set your watch to the service. Shortly after we reached cruising altitude, flight attendants came around and took another drink order. I always encouraged my team to provide excellent customer service from the moment they were with the passengers to the moment they disembarked. The meals available are: Logically I was expecting that wouldnt be enough, though oddly there was never a wait I guess everyone else in the cabin had the bladder of a camel. WestJet offered three Wi-Fi options for this flight: a 90-minute pass for CA$10.99 (about $8), a full-flight pass for CA$21.99 (about $17) and a 24-hour pass for CA$32.99 (about $25). It sure seemed like there were no business travelers in the cabins. Enrollment required. In total, we earned 8,860 Membership Rewards points for this flight, worth about $180 according to TPG's current valuations. They aren't part of an alliance. This is a warm touch and does, as you say, make air travel less grey and more personable. I remember one story of a JFK-DUB flight, blocked at just over 5 hours, where the dinner service was cleared Years ago I worked at DL when they transitioned from 3 class to 2 class (with a significantly more robust than before J class meal service). Earn 80,000 Membership Rewards points after you spend $6,000 on purchases on your new Card in your first 6 months of Card Membership. (KUL-OOL), It goes back to the training, which will have been to tell the FA's "these people have paid a lot of money to be there, don't rush them, let them enjoy the experience". More seats. So not only did the menu sound great, but everything I had tasted excellent, and was also beautifully presented. it's been nearly 2 months since the last update!! We may receive compensation when you click on links to those products. Especially an airline that previously didn't have business class. It was so clear that they took a lot of pride in this product, and their enthusiasm was endearing. Earn 80,000 Membership Rewards points after you spend $6,000 on purchases on your new Card in your first 6 months of Card Membership. I flew for 30 years and well remember the difficulty of working on a just-introduced aircraft type. 3 p.m. Agree that quality is above LH but I immensely dislike slow meals. Westjet Business. Then to the left of the seat was a literature pocket. They're European connectivity is going to be completely reliant on AF/KLM who they will then go head to head with on many of their routes. Seat 4K. Underneath that was a small monitor that can be used to control the seat functions. Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. [flight_stats ticket-class="first" review-stat-section="Cabin and Seat" tpg-rating="27" tpg-rating-max="30" configuration="1" configuration-2="2" configuration-3="1" width="21" bed="78" lavs="1" live-tv="0" tailcam="0" headphones="0" comp-alcohol="0" extra-pillows="0" turndown-service="0" /]. @ Richard Toscano -- It all depends where you're originating. The business-class cabin on WestJet's 787-9s is small and intimate, with 16 seats spread across four rows. After two awful steerage AC flights to Canada, Id cheerfully give WJ a look but would prefer they flew to LHR instead of LGW. And if you're traveling with a companion, you can keep the divider down so you can more easily chat and socialize. WestJet offers all business class passengers a very nice amenity kit with a good selection of amenities, including items from Province Apothecary. I was asked when I wanted to eat, and I said as soon after takeoff as possible. WestJet has a fairly premium-light configuration on their 787. Well, thats to Heathrow, I prefer Gatwick.. WestJet, founded in 1996, is more of a hybrid between a legacy airline and a modern low-cost and with a business class worthy of far more storied airlines. A few minutes later we pushed back, at which point the safety video was screened. They were so diligent in sourcing local for the food menu, so I'm not sure why they couldn't have had at least a red and white from Canada. Just as a comparison at BA on the 787-9 we have ten crew in total for the four classes - 2 in F, 4 in J, 4 in W/Y. How much is the business class fare, round trip? I have occasionally used miles for business class, but I am no longer loyal to any airline. I suggested they needed one more body in the galley as each setup was prepared individually by the 2 crew members working the cabin. Interesting that it was the same in Biz on your flight. Maybe someday WestJet will fly 787's out of Maybe someday WestJet will fly 787's out of Halifax - but I'm not holding my breath. As a OW Emerald I feel my status means nothing with AA and the service is rough. Like really, really, really slow. None of their partnerships opens up their seats to bookings with airline points. Schedule is subject to change without notice. See more about our ethics policies here. Everyone was also given a candy in the shape of a maple leaf. Neither is this North American Airlines sleazy PR as suggested previously. Excellence El Carmen is also home to a world-class Spa, state-of-the-art fitness center and an exceptional range of activities and services. Otherwise, great looking cabin and food. I enjoyed my J flight on this aircraft from YYZ to YYC return back in February. Standard FA crew positions have one FA do nothing but be the J class cook. Definitely shows that some care was put into this product. By the time I finished my meal, the passengers in the 4th row just received their meals. That's a lot of Amex points. each option offers a different level of comfort and amenities. Theyve created a gorgeous, intimate business class cabin with excellent seats, amenities, Wi-Fi, and entertainment. Besides Virgin Atlantic, no other carrier's shakers stand out in my memory. Lucky generally seems to find those airlines stand-off-ish, and instead likes airlines where young women kneel by his seat and put slippers on his feet. 2 Selections vary depending on aircraft, flight length, time of day and availability. I never normally bother with Business class as I feel like hell after a long haul regardless of cabin. For dessert there was a spectacular sour cherry pie. Strengths: As a low-cost carrier, base fares are often low ; However, passengers should be mindful of ancillary fees and baggage policies. While I usually avoid eating beef, theAlberta beef short rib was described as one of the specials, and consisted of slow-cooked Alberta beef served with chaga mushroom demi-glace, Yukon gold potato latkes, and green beans. Although not consistent - good customer service can be found there too. It will be interesting to see how the economics work out if as you say, there were very few (if any) actual business passengers. Also waiting at my seat were noise canceling headphones, which were just alright. It's the same seat you saw in my American Airlines 787-9 business class review, so I'll do my best to spare you the surprised (and enthusiastic) expletives. Seems like a great product. Are Vancouver, Toronto and Montreal on the schedule? I was tired and the cabin crew was very quiet, even the way they walked. 1 Seats only available in Business on the Boeing 787 Dreamliner. Direct out of YYZ, WS beats the weathered and over attitude of AC. On the descent both the cabin manager and flight attendant came by to each business class passenger to thank them for flying WestJet. Please see our supported browsers. WS was the refresher I needed. After one hideous Air Canada experience Id give them a look if the price is right. Seriously, I am probably biased as a regular AC flier with top status, but my only two experiences with WS were less than enjoyable. If you are flying for a business Westjet with your team or maybe on any big family vacation, if you are traveling in a Ticket of more than ten then you can book flights under . Awesome. The meal is served with salt and pepper shakers that resemble the Canadian Rockies! I loved their enthusiasm, and in many ways this is why I love flying products that are new to an airline, because its not just me who is enthusiastic, but also the crew. I want to like AA but its really bad. Additionally, as others have said, when they are there, you have a choice to use them or not. Only a fool would imagine that what we Obviously you are paid to be there, and paid to be nice to me. For the main I had the Alberta beef short rib, since it was the signature Canadian dish, and it didnt disappoint. I dont really get why they wouldnt select that as a feature on a brand new 787. See Larger Map - Get Directions. Within the past few days WestJet launched 787-9 service between Calgary and London, which represents an exciting new phase for the airline. Or perhaps they can make it work with the leisure travellers. I fly regularly YYZ-LHR and YYZ-TLV (on Air Canada) and they serve the meal much faster so that you can work, or sleep. Please view our advertising policy page for additional details about our partners. I don't know who they're aiming their product at. Compensation does not impact how and where products appear on this aircraft from YYZ to YYC back. Spectacular sour cherry pie on the schedule an airline that previously did n't have business class problem is the cabin. Boeing 787 Dreamliner Chinook which they recently took over at YYC fly Canada. On their 787 dish, and entertainment is n't bookable on loyalty points slow! Feel like hell after a long haul regardless of cabin one FA do nothing but the... 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