Its difficult to speak to a customer service person and they keep putting me on hold. What this means is that if you live in those states, the law automatically guarantees you an implied warranty (separate from the manufacturer's warranty) that says the product must be "fit for the purpose it was meant to be used" for a "reasonably expected amount of time". Do you have any updates or luck with dealing with Samsung? They refused to help me in anyway. Looking at youtube videos I'm still not certain. It looks awful! Choose an enamel paint specifically made for stoves to ensure it is properly heat-resistant. It stopped working again. I hope something can be done about this problem and hold Samsung accountable. 08:36 PM We have had it a little over a year. My Miele CSO and my Miele SpeedOven both have that material. The customer service representative asked if anyone in my household has become ill and I explained that at this time no, but that this will most likely cause chronic health effects not acute. From what I can tell, the blue porcelain they use seems to be particularly weak. I have Samsung black stainless steel appliances with scratches!!! Told, by Samsung in response to my claim, that I dont have an implied warranty, but he couldnt tell me why. drug injury lawsuits and product liability lawsuits. The nonsensical answer by Samsung that its just cosmetic is ridiculous. Should this be cover under warranty. Please add me to the lawsuit. Ceramic Enamel Cavity with 10 year Warranty. I purchased my entire kitchen in samsung black stainless in Sept 2022. I have the exact experience with chipping on fridge and Samsung wont do a thing about it claiming its cosmetic. We bought the entire suite of Samsung appliances to cap off a kitchen remodel. Luckily, I have 2 ovens or we'd be stuffed, Explore where and why one of these popular tile choices makes more sense than the other, A family kitchen retains its original brick but adds an eat-in area and bright new cabinets, Experts serve up advice on caring for these kitchen appliances, which work extra hard during the holidays, An avid home chef answers tricky questions about choosing the right oven, stovetop, vent hood and more, With beers on tap, a pizza oven and a guitar collection, this home mixes classic with generous doses of fun, Grout is out. 09:39 PM Had gotten worse . 05:56 PM Thank you. If your dutch oven is peeling, it is either caused by a chip in your vessel that is allowing the enamel coating to separate from the cast iron dutch oven, or, the seasoning on the cast iron is breaking down. Ill let you know but I have to say Im terrified of using the self cleaning feature! I was to be part of this law suit. I also wish to be included. You did not mind taking my bucks for such (FAKE FANCY) material products. Their names are Aaron Radbil and Alex Kruzyk. My stove is chipping and its only 2 years old. Today I removed the foil to clean my oven and found this at the bottom. This is the seventh oven I have had with the issue of the enamel coming off the floor of the oven. That time would depend on the durability claims made by the manufacturer, the type of products, and the price you bought it for. Let me know how I can help or be a part of this class action. I have microwave peeling and the dishwasher. The dishwasher and stove has spots that I can not get off. I am still waiting and I plan on calling again today. 11 months and not covered as considered cosmetic. Vould I joined the lawsuit also? They have just been telling me that its cosmetic. The stove started at about 6 months. I find it in the refrigerator, flakes on the floor, attached to our feet, and in my childs mouth. Over three years later it is getting so unslightly. I have four Samsung appliances; gas rang, refrigerator, microwave and dishwasher. How do I join this suit? It continues to get worse month by month (flaking) and the film appears to become more brittle with age. Most unhappy! Oven or Range - Damage to Control Panel. I have had the same issue and would like to be updated about this lawsuit. Yes, my refrigerator and stove are having issues with the black stainless finish and it happened at only 6 months old. in. This is awful, I have the samsung stove peeling. Waste of $3,000 and would like to be a part of this class action! Allow it to dry thoroughly for at least an hour. The first time I used to work black stainless stove top grease splashed on it and I cleaned it up immediately but it took the top off lately no one is willing to help me please add me. To update my experience, we were able to get Whirlpool to buy back our range at 100% of the cost we paid for it even though it was 1-2 years past the warranty. Months old and I already peeling. Samsungs Premium Black Stainless Finish Flakes, Peels, and Degrades, Class Action Claims, heat sensors in its electric and gas ovens, Samsung Gas Oven Range Class Action Lawsuit Alleges Sensor Defect, Do You Qualify: Sportmix Pet Food Recall Class Action Lawsuit, Samsung Plasma TV Settlement Allows Consumers to Seek Repairs, Refunds, Uber Sexual Assault, Lyft Driver Rideshare App Lawsuit Investigation, Abbott baby formula recall lawsuit investigation, American Tuna false advertising class action lawsuit investigation, Essential: Remember your cookie permission setting, Essential: Gather information you input into a contact forms, newsletter and other forms across all pages, Essential: Keep track of what you input in a shopping cart, Essential: Authenticate that you are logged into your user account, Essential: Remember language version you selected, Functionality: Remember social media settings, Functionality: Remember selected region and country, Analytics: Keep track of your visited pages and interaction taken, Analytics: Keep track about your location and region based on your IP number, Analytics: Keep track of the time spent on each page, Analytics: Increase the data quality of the statistics functions, Advertising: Tailor information and advertising to your interests based on e.g. Which it is a cosmetic defect and I feel misled by our sales person as it isnt true black stainless. Please let me know how I can participate in this! We tell everyone we know to steer clear of Samsung appliances. Please include me in on this. Same issues with the black stainless steel appliances dishwasher and refrigerator. not peeling yet. I am going to try some touch up paint and make sure the finish is covered in the warranty for the next appliance I buy : (. Rinse the sponge and wipe the area again. flaking oieces of glass type shards into our food . in. The finish cannot withstand heat and the oven range and microwave look terrible. Two months before the warranty expired the peeling started on the floor of the oven. MRP (Inclusive of all taxes) 24990.00 Save 7740.00. administrator or law firm. I have bosch oven and food sticks horribly on the blue interior and one oven is flaking. Add me please I purchased the microwave was disappointed after a week . Was also told it was a cosmetic defect and not covered by the warranty. We are furious and want to sue! Just started peeling. Samsung says its a cosmetic issue and not covered. I have had the come out and the service guy did not fix the solution. The Le Creuset website outlines their lifetime warranty, saying, "Le Creuset cast iron cookware offers a lifetime warranty guaranteeing products against defects in material and workmanship.". Worst appliances ever . The dishwasher has scratches and peeling around the handle. Show all topics. I assumed this happened at the factory and was a chip from something being dropped. I asked if they thought it was safe to eat food prepared in the oven because the chips appear to blow around during use. My fridge is noisy and vibrates, its peeling, has scratches and the ice maker dispenser will randomly freeze up. I purchased the Samsung gas range, refrigerator and dishwasher. I spoke to them this morning about my black stainless stove top. Same problem with an electric range. Wipe the chipped area and the immediate surrounding area on the appliance to remove grime and residue, using a damp, soapy sponge. LG will give a refund on the one uear old appliance . One more example of big business not caring about their customers. MagicEzy Appliance RepairEzy - (Black) - Appliance Touch Up Paint Scratch Repair for Stove, Microwave, Fridge - Enamel, Metal, Stainless Steel - Strong Epoxy 3.5 out of 5 stars 187 $19.97 $ 19 . in, Min is doing the same thing, they said its cosmetic, and it doesnt stop the oven from working!!! https://topclassactions.com/wp-admin/admin-ajax.php. Here is a link that might be useful: Related discussion about Wolf oven problem. The refrigerator is also chipping. I have researched ways to repair it and havent found a suitable solution. This is all fairly new..Its not too late..Samsung! I was cleaning my stove this morning and I noticed the black was peeling from the stove. When I call Samsung, I get a foreign call center and they tell me because it is not under warranty and not on a recall list that there is nothing they can do. I wasnt able to set the appointment until it was too late (1 year) then they said it was cosmetic and out of their controlALSO ice maker hasnt worked in 2 yearsNever again. I only use the upper oven 1-2 times per week. It is equipped with a double oven, with the upper oven having only one rack and about 1/4 the size of the lower oven and intended for baking pies, breads, cookies, etc. On work surfaces, I agree on the soapstone option, I think one of the gentler greenish grey shades would look good with your lovely cabinets. I called Samsung and they said they could not help me. By experience I know it can result in shards of the glass in your hand and plenty of blood. Shortly after started to see rhe black stainless peeling around oven handle. The stove is peeling around every knob. Yes seventh! I would love to be contacted. I would like to be included if at all possible please. No posts to display. Really makes the appliance look very bad and is so very disappointing to get a 5-yr. protection plan and end up with an issue not covered. A cast-iron skillet might be a better choice if you are looking for a stove-to-oven roasting pan. Stove, grudge and microwave all peeling. These are not cheap ESSENTIAL appliances/components to every day living when it comes to the dollars spent by consumer. Bought a dishwasher and a refrigerator back in 2015, Both units are peeling! Mine is now being replaced with the new F&P, which has a gray or black interior, so I'm wonderingHas anyone had this problem with anything other than blue? My Samsung has cooktop is peeling bought March 2021!!! Doing so will loosen the grime and cut . Within a year it started pealing. i sent them a letter whit pictures and explained that is a major safety issue but they dont beleive that. I had to use my own insurance. 3 Stove knobs have broke, very disappointed and dissatisfied. More Buying Choices $62.24 (5 new offers) Best Seller Im sitting with all my samsung black appliances that are peeling purchased less than three years ago and started peeling immediately! We purchased the entire set to include the stove, dishwasher, microwave and refrigerator November 18, 2020. And because of the extra functionality in both of these appliances, they are quite pricey. And I never used any harsh chemicals on any of my appliances. Maybe buying Samsung was a mistake. in, 12-15-2021 I purchased the Samsung black stainless oven/range and microwave. You might have to go up the ladder. 11:26 PM Comment below with your. And I, too, am a victim of the defective black stainless finish on all 4 appliances and Samsungs dismissive customer service. Please tell me how to join in this lawsuit. I just want it exchanged, 08-03-2022 I purchased a Samsung black stainless in 2019 also and it is peeling around the water dispenser. I have spent hours on the phone with Samsung and over text with Samsung Support with no resolution or recourse. obviouse because of the color of the refrigerator and there is no repair for this, Please add me. The oven that I have at the moment is a SMEG. The tech that did the replacement had seen this before and suggested I never go over 400 degrees - the bottom of these ovens can't take it. All less than 3 years old. It has the pyrolitic cleaning function so heat s up to about 500 degrees c. Very hot! The metal surface is heavily scratched where the paint is missing. Im so upset, is going to come completely off after years of use. in, 01-09-2022 Stove, dishwasher, microwave and fridge black stainless premium finish is flaking off. 12-31-2020 Do . Crap. So much for a premium product. Their phone number is 512-415-8215. I am happy to provide pictures of this. 12-30-2020 The sooner the better!! I did purchase and extended warranty from authorized dealer. We recently purchased a Samsung Refrigerator from Home Depot. I thought I was getting quality appliances but I was wrong and sdpent alot of money on tese. Just noticed today the finish on the oven is starting to PEEL. Samsung wont do shit about it but never enclosed the possibility of it peeling. The Samsung Solo Microwave Oven 30L comes with a Triple Distribution System which ensures that everything from pizza to warm milk is perfectly delicious. The microwave would input all 7s across the screen, then it would start to heat on its own. They said they would contact LG, but I didn't hear from their customer service person. Now it looks terrible. I have used the self cleaning maybe 2 times since remodeling 3 years ago. We purchased stove model NX58N9420G in 2019. All the knobs also cracked after 2 years inside and some of them become very loose and easy to fall off. All three of my appliances have the color chipping off. I have only lightly wiped the stove. I purchase a black stainless steel gas-slide-in range: NX58942 on 11/25/19 and its starting to peel around the handle. All of them have blue interiors. Please add me to suit for my other appliances have not started. Add me to the class action lawsuit. I spent a lot of money on these pieces. I dont think this is normal. We bought the glass top stove, French door refrigerator and dishwasher. Microwave - Cavity Repair Needed Due to Arcing, Chipping, Peeling or Scorching. problems with flaking enamel. Samsung needs to make this right for people who is Spectre harder in money on these appliances. Phone: 1-800-627-4368 Website: HTTP://www.samsungparts.com Be sure to click " Accept as Solution" when you find an answer that works for you. How do I get included. We barely used the middle knob, and it also cracked inside. . They want me to send photographs and theyll give me an estimate for repair. This is not normal for stove under 5 y old.

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