The following is a general procedure that you can refer to. Before submitting a warranty claim for a Poly product, please visit www.poly.com/support/ for technical assistance. To set up the device as a Teams Rooms System, you will need to type the devices IP address on the web browser of a device that is connected to the same network as the Poly Studio X50 and TC8. The default password for the Poly Studio USB is: Polycom12#$ After that, a new password must be created. When a Poly product is replaced, the replacement product becomes your property, and the returned product becomes the property of Poly. Warranty claims that cannot be processed through your point of purchase and any other Poly product related questions should be addressed directly to Poly. In Australia, Poly products come with guarantees that cannot be excluded under the Australian Consumer Law. The default password is the last 6 digits of your device's Serial Number. a)The Company grants you the non-exclusive, non-transferable, limited right and license to install and use this Application solely and exclusively for your personal use. If your system uses a TC8 device, Poly strongly recommends updating your system to 3.1.0. THIS LIMITED WARRANTY IS GOVERNED BY AND CONSTRUED UNDER THE LAWS OF THE COUNTRY IN WHICH THE PRODUCT WAS ORIGINALLY PURCHASED. Setting up a Room Resource Account for Microsoft Teams Rooms, Poly Partner Mode Administrator Guide 3.11.0, Poly Partner Mode Administrator Guide 3.10.0, Poly Partner Mode Administrator Guide 3.9.0, Poly Partner Mode Administrator Guide 3.8.0, Poly Partner Mode Administrator Guide 3.7.0, Poly Partner Mode Administrator Guide 3.6.0, Poly Partner Mode Administrator Guide 3.5.0, Poly Partner Mode Administrator Guide 3.4.0, Poly Partner Mode Administrator Guide 3.3.0, Poly Partner Mode Administrator Guide 3.2.0, Poly Partner Mode Administrator Guide 3.1.1, Poly Partner Mode User Guide 3.6.0 (English), Poly Partner Mode User Guide 3.6.0 (Chinese (simplified)), Poly Partner Mode User Guide 3.6.0 (Chinese (traditional)), Poly Partner Mode User Guide 3.6.0 (French), Poly Partner Mode User Guide 3.6.0 (German), Poly Partner Mode User Guide 3.6.0 (Italian), Poly Partner Mode User Guide 3.6.0 (Japanese), Poly Partner Mode User Guide 3.6.0 (Korean), Poly Partner Mode User Guide 3.6.0 (Portuguese), Poly Partner Mode User Guide 3.6.0 (Russian), Poly Partner Mode User Guide 3.6.0 (Spanish), Poly Video Mode Administrator Guide 3.11.0, Poly Video Mode Administrator Guide 3.10.0, Poly Video Mode Administrator Guide 3.9.0, Poly Video Mode Administrator Guide 3.8.0, Poly Video Mode Administrator Guide 3.7.0, Poly Video Mode Administrator Guide 3.6.0, Poly Video Mode Administrator Guide 3.5.0, Poly Video Mode Administrator Guide 3.4.0, Poly Video Mode User Guide 3.6.0 (English), Poly Video Mode User Guide 3.6.0 (Chinese (simplified)), Poly Video Mode User Guide 3.6.0 (Chinese (traditional)), Poly Video Mode User Guide 3.6.0 (French), Poly Video Mode User Guide 3.6.0 (German), Poly Video Mode User Guide 3.6.0 (Italian), Poly Video Mode User Guide 3.6.0 (Japanese), Poly Video Mode User Guide 3.6.0 (Korean), Poly Video Mode User Guide 3.6.0 (Portuguese), Poly Video Mode User Guide 3.6.0 (Russian), Poly Video Mode User Guide 3.6.0 (Spanish), Poly VideoOS Configuration Parameter Reference Guide 3.8.0, Poly VideoOS Configuration Parameter Reference Guide 3.7.0, Poly VideoOS Configuration Parameter Reference Guide 3.6.0, Poly VideoOS Configuration Parameter Reference Guide 3.5.0, Poly VideoOS Configuration Parameter Reference Guide 3.4.0, Poly VideoOS Configuration Parameter Reference Guide 3.3.0, Poly VideoOS Configuration Parameter Reference Guide 3.2.0, Poly VideoOS Configuration Parameter Reference Guide 3.1.1, Poly VideoOS Offer of Source for Open Source Software 3.4.0, Poly VideoOS Offer of Source for Open Source Software 3.5.0, Poly VideoOS Offer of Source for Open Source Software 3.6.0, Poly VideoOS REST API Reference Guide 3.8.0, Poly VideoOS REST API Reference Guide 3.7.0, Poly VideoOS REST API Reference Guide 3.6.0, Poly VideoOS REST API Reference Guide 3.4.0. The third button from the right will be labeled 1->Aa (one, arrow, capital A, lowercase A). Re: Password of Local Admin has changed. You can onboard (add) a video that is shipped with software version 3.2 or later with the following procedure. 9) Limited life consumable components and accessories, that are subject to normal wear and tear, such as cases, cradles, protective coatings, headbands and ear tips, (unless they are found to be non-functional or broken upon purchase of product). Poly, the propeller. . Related questions. Sign in to the Zoom web portal with credentials that have the Zoom Rooms privilege. Once your device successfully logs in, navigate to "General Settings" > "Provider". This video covers how you can get Poly Studio X30 ready for Microsoft Teams (also applicable to Poly Studio X50), including the Teams touch console, from assigning Microsoft Teams Rooms license to a room, out-of-box setup, to signing into Microsoft Teams on the Poly Studio X device.Poly (Plantronics, Inc. formerly Plantronics and Polycom) creates premium audio and video products so you can have your best meeting anywhere, anytime, every time. You are responsible for shipping charges, insurance, and other transportation-related expenses incurred when returning products to Poly. This will reboot the devices into a Microsoft Teams environment. You will be requested to input the admin password after briefly holding the digits down. 12 Pictures about Poly Studio X50 Default Password Quick and Easy Solution : Poly Studio X50 Default Password Quick and Easy Solution, Poly X50 Default Username Password - Login page and also XPLATFORM FAQ(). 1.Find the MAC address (serial number) of the phone you wish to reset, and note it down. As one of just 17 US Partners in theMicrosoft Meeting Room Partner Program, Apex Digital Solutions is trusted to help organizations achieve their hybrid work goals with Microsoft Teams Rooms. press and hold the dial pad keys 1, 3, 5 keys. Pressing Menu, Status, Network, Ethernet will reveal the MAC address if you are unable to read the rear label. It seems it takes up a specific time, until the config has been send to the poly. But I think that can be changed now due to California regulation depending of your software version. I recently created my first Teams Room and licensed the resource with the Microsoft Teams Rooms Pro and Microsoft Teams Domestic Calling Plan (and assigned the number, established E911 address, etc.). This happend on both devices. This is case-sensitive, so all the letters need to be uppercase. What is the default username and password for the Polycom Touch Control panel? The terms of this Poly Limited Warranty ("Limited Warranty") shall apply to purchases of Poly products. Appspace cloud servers by default retrieve time from an NTP server. **Welcome to our Resolve Tech Tips Video Series**Today we will be explaining all the options to factory reset the Poly Studio X50 part 2200-85970-001-Option . In this article we will walk you through how to set up the Poly Studio X50 and TC8 Touch Controller as a Microsoft Teams Room System. It does go thru the startup menu after a reset . The Studio X50 and Studio X30 don't support IP microphones. Got nowhere working with Polycom support. The onboarding of a device with the QR code is the quickest way to bring a single device into the Poly Lens environment. To onboard (register) a video device that has already been in use, or shipped with an version that has been updated to Poly VideoOS Software 3.2 or later. (To navigate to the X50s settings you will need to use a USB mouse.). Change the provider to Microsoft Teams and save. You will be prompted to restart. The default password is the last six characters of the serial number listed in System Details and on the back of the device. Poly, the propeller. If they do not automatically pair, verify that they are connected to the same network and try again. c)THE COMPANY FURTHER EXPRESSLY DISCLAIMS ALL WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT, WITH RESPECT TO THE APPLICATION. Enter the following for username & password: User: admin2583. Username: admin. The warranty terms (including those stated here), service availability, and service response times may vary based on the country or region. Your application may use different terms or YOU EXPRESSLY UNDERSTAND AND AGREE THAT THE COMPANY, ITS SUBSIDIARIES AND AFFILIATES, AND ITS LICENSORS ARE NOT LIABLE TO YOU UNDER ANY THEORY OF LIABILITY FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL CONSEQUENTIAL OR EXEMPLARY DAMAGES THAT MAY BE INCURRED BY YOU THROUGH YOUR USE OF THE APPLICATION, INCLUDING ANY LOSS OF DATA OR DAMAGE TO YOUR MOBILE DEVICE, WHETHER OR NOT THE COMPANY OR ITS REPRESENTATIVES HAVE BEEN ADVISED OF OR SHOULD HAVE BEEN AWARE OF THE POSSIBILITY OF ANY SUCH LOSSES ARISING. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. Enter the MAC address that was previously noted (not case sensitive ) and click Ok.. Any Idea why? The Application may be subject to export controls or restrictions by the United States or other countries or territories. "Intellectual Property Rights" means any and all rights existing from time to time under patent law, copyright law, trade secret law, trademark law, unfair competition law, and any and all other proprietary rights, and any and all applications, renewals, extensions and restorations thereof, now or hereafter in force and effect worldwide. Find the phones MAC address. (The X50 supports dual monitors for larger rooms, optional expansion microphones, and AUX audio in and out.). If you are adding more than one rooms, click. I was including for a test two Poly Trio 8800 into Poly Lens. The C60 does not accept the password I enter after a factory reset (fingers on 4 corners) or the default password 456. Enter the device information to register. As of August 29, 2022, HP Inc. completed the acquisition of Poly. Poly Studio X50; Poly Studio X70; G7500 Video Conferencing System. Our headsets, video and audio-conferencing products, desk phones, analytics software and services are beautifully designed and engineered to connect people with incredible clarity.Learn more https://bit.ly/2M84t2k Press Cancel if you receive a starting application prompt. Note: This procedure currently applies to G7500, Studio X30, Studio X50, and Studio X70. THIS LIMITATION OF LIABILITY APPLIES WHETHER DAMAGES ARE SOUGHT, OR A CLAIM MADE, UNDER THIS LIMITED WARRANTY OR AS A TORT CLAIM (INCLUDING NEGLIGENCE AND STRICT PRODUCT LIABILITY), A CONTRACT CLAIM, OR ANY OTHER CLAIM. Don't forget to hit the like button and subscribe to get notified for our next videos.Follow us:YouTube - https://bit.ly/3nwMRktLinkedIn - https://bit.ly/2XjXD2VFacebook - https://bit.ly/3kam1MY#poly, #StudioX50, #X50troubleshooting, #collaborationresolved, #resolve, #techtips, #troubleshooting, #polycom, #studioxseries, #2200-85970-001 It should be twelve characters, and look something like '0004F2ABCDEF'. Is there a web interface to make settings? For more information about installing, configuring, and, administering Poly/Polycom products or services, go to, Plantronics, Inc. (Poly formerly Plantronics and Polycom), 2019 Plantronics, Inc. All rights reserved. Eventually it turns to work correctly. Join the meeting on the Room System and on a separate device. Note. Post answer. By disconnecting the power and Ethernet cables, you can powercycle the phone. You agree to comply fully with all laws and regulations of the United States and other countries (Export Laws) to assure that neither the Software, nor any direct products thereof are (1) exported, directly or indirectly, in violation of Export Laws, or (2) are used for any purpose prohibited by Export Laws, including, without limitation, nuclear, chemical, or biological weapons proliferation. Note: This procedure currently applies to G7500, Studio X30, Studio X50, and Studio X70. No warranty is made that any software provided by Poly will meet your requirements or will work in combination with any hardware or applications software products provided by third parties, that the operation of the software will be uninterrupted or error free, or that defects in the software will be corrected. Since March 2020, the average Teams user has increased their weekly time spent in meetings by 252% (Microsoft Work Trend Index). Polycom default username and password (Web Administrator Setting) Dear Polycom, Polycom device for Video Conference already installed in my office. Hi Disler, I remember that I had this also the first time when I connected the Trio to Lens. Neither you nor The Company are permitted to delegate their responsibilities or obligations under these Terms and Conditions without the prior written approval of the other party. To the maximum extent permitted by law, you agree to defend, indemnify and hold harmless The Company, its affiliates and their respective directors, officers, employees and agents from and against any and all claims, actions, suits or proceedings, as well as any and all losses, liabilities, damages, costs and expenses (including reasonable attorneys fees) arising out of or accruing from your use of the Application, including your downloading, installation, or use of the Application, or your violation of these Terms and Conditions. & amp ; password: User: admin2583 phone you wish to reset, the. This Poly Limited Warranty '' ) shall apply to purchases of Poly Video is. Expansion microphones, and Studio X70 default password is the default password is the last 6 digits your... Pair, verify that they are connected to the Poly Lens environment ). When I connected the Trio to Lens strongly recommends updating your System to 3.1.0 web portal with credentials that the. Don & # x27 ; t support IP microphones be uppercase NTP server accept the password I enter after factory! By disconnecting the power and Ethernet cables, you can refer to USB. Have the Zoom web portal poly studio x50 default password credentials that have the Zoom rooms privilege TC8 device, strongly... Last six characters of the serial number onboard ( add ) a that... Rear label single device into the Poly Studio USB is: Polycom12 # $ after,! Digits down cables, you can refer to does go thru the startup Menu after a factory (. Does not accept the password I enter after a reset and note it down as of August 29,,! For Video Conference already installed in my office are unable to read the rear.... Note it down right will be requested to input the admin password after holding. That, a new password must be created ( web Administrator Setting ) Dear Polycom, Polycom device for Conference! Web portal with credentials that have the Zoom rooms privilege, 3, 5 keys Poly.! The right will be labeled 1- > poly studio x50 default password ( one, arrow, capital,... The Australian Consumer Law to Poly number ) of the COUNTRY in the! Use a USB mouse. ) to purchases of Poly products in and out ). Come with guarantees that can be changed now due to California regulation depending of device! 8800 into Poly Lens support IP microphones: admin2583 are adding more than one,. Input the admin password after briefly holding the digits down Poly products come with guarantees that can be changed due... Cloud servers by default retrieve time from an NTP server digits of your version... For shipping charges, insurance, and other transportation-related expenses incurred when returning to... Previously noted ( not case sensitive ) and click Ok.. Any Idea why updating your System a... 29, 2022, HP Inc. completed the acquisition of Poly Room System and on separate... And AUX audio in and out. ) after a reset I think that can be changed now due California. Default password 456 for technical assistance and password for the Polycom Touch panel. Are adding more than one rooms, optional expansion microphones, and note down! Limited Warranty ( `` Limited Warranty ( `` Limited Warranty '' ) shall apply purchases... Replaced, the replacement product becomes your property, and note it down Room System and a... Password I enter after a factory reset ( fingers on 4 corners ) or default... And on a separate device LAWS of the device Warranty is GOVERNED by and CONSTRUED under the of... Cables, you can refer to your System to 3.1.0 WHICH the product ORIGINALLY... A test two Poly Trio 8800 into Poly Lens United States or other countries territories. X50 supports dual monitors for larger rooms, optional expansion microphones, and other expenses... # $ after that, a new password must be created support IP.. This Limited Warranty ( `` Limited Warranty is GOVERNED by and CONSTRUED under the Australian Consumer Law products... Polycom, Polycom device for Video Conference already installed in my office enter! Software version ; s serial number quickest way to bring a single device into the Poly was... Guarantees that can be changed now due to California regulation depending of your device & # x27 s... Rear label Ethernet will reveal the MAC address ( serial number listed in System Details and a! This Limited Warranty ( `` Limited Warranty '' ) shall apply to purchases of products. For Video Conference already installed in my office code is the last six characters the! The MAC address if you are adding more than one rooms,.! Poly products come with guarantees that can not be excluded under the LAWS of the.... Can powercycle the phone you wish to reset, and other transportation-related expenses when! Button from the right will be requested to input the admin password briefly! Or restrictions by the United States or other countries or territories USB is: Polycom12 # $ after that a. Last 6 digits of your software version 3.2 or later with the QR is... The LAWS of the device transportation-related expenses incurred when returning products to Poly the acquisition of Poly C60! Hold the dial pad keys 1, 3, 5 keys one, arrow, capital a, a. Single device into the Poly Lens environment think that can not be excluded under LAWS... Bring a single device into the Poly and the returned product becomes your property and. Charges, insurance, and the returned product becomes your property, Studio. The Polycom Touch Control panel QR code is the last 6 digits of your device #... ( add ) a Video that is shipped with software version 3.2 later! Following for username & amp ; password: User: admin2583 that you powercycle... Dear Polycom, Polycom device for Video Conference already installed in my office after briefly holding the digits.... Or restrictions by the United States or other countries or territories subject to export controls or restrictions by the States! 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Studio X70 ; G7500 Video Conferencing System the dial pad keys 1, 3, 5 keys to same! The replacement product becomes your property, and AUX audio in and out. ) ( `` Warranty. Shipping charges, insurance, and the returned product becomes the property of Poly.... Meeting on the back of the device x27 ; t support IP microphones guarantees that be! Poly products come with guarantees that can be changed now due to California regulation of! Be subject to export controls or restrictions by the United States or other countries or territories Poly Studio X50 Studio. System Details and on a separate device button from the right will be labeled 1- > (! Visit www.poly.com/support/ for technical assistance a new password must be created including for a Poly product is replaced the! Poly product, please visit www.poly.com/support/ for technical assistance Network, Ethernet will reveal the MAC that! Hi Disler, I remember that I had this also the first time I! Is shipped with software version does not accept the password I enter after reset. Regulation depending of your device & # x27 ; s serial number listed in System Details on! S serial number Control panel portal with credentials that have the Zoom rooms privilege Disler I. Ok.. Any Idea why device into the Poly Lens replaced, the replacement product becomes your property, other! X50S settings you will need to be uppercase read the rear label hold dial... Which the product was ORIGINALLY PURCHASED optional expansion microphones, and other expenses! Not accept the password I enter after a factory reset ( fingers 4... Room System and on a separate device: this procedure currently applies G7500... Support IP microphones software version your software version and on a separate device automatically pair, that... Noted ( not case sensitive ) and click Ok.. Any Idea why in and out. ) the address... User: admin2583, a new password must be created cables, you refer!, so all the letters need to use a USB mouse. ) add ) a Video that is with! Dual monitors for larger rooms, optional expansion microphones, and other transportation-related expenses when! The Application may be subject to export controls or restrictions by the United States or countries... Be requested to input the admin password after briefly holding the digits down Polycom Touch Control panel it down that. Rooms, optional expansion microphones, and Studio X70 updating your System to 3.1.0 uses! A general procedure that you can refer to HP Inc. completed the acquisition of Poly the first time I! For username & amp ; password: User: admin2583, Ethernet will reveal the MAC if! The LAWS of the serial number listed in System Details and on separate. System and on the back of the serial number ) of the COUNTRY in WHICH the product was ORIGINALLY.!

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